If you suspect that your credit or debit card information is being used fraudulently, please contact Iris so that an advisor can start researching your case and work with your bank to help resolve the situation. You can do so by navigating to Settings in the DuckDuckGo browser, go to the Privacy Pro section, and click on Identity Theft Restoration.

What do I do if I receive a suspicious phone call, email, or mail?

If you receive a phone call, email, or letter that you have reason to believe indicates that your identity may have been stolen, please contact Iris so that an advisor can start researching your case and determine if your identity has been stolen.

If you’re interested in learning more about how to recognize phone and phishing scams, the FTC offers helpful resources:

• FTC – Phone Scams
• FTC – Phishing Scams

Learn More

• What is DuckDuckGo Identity Theft Restoration?
• About Iris, Our Partner for Identity Theft Restoration
• What losses are covered with Identity Theft Restoration?
• Privacy Pro - VPN
• Privacy Pro - Personal Information Removal

I have a question not covered here, how can I get help?

Please contact support at privacypro@duckduckgo.com. If you have ideas on how to improve Privacy Pro, please share it using the Share Feedback button in the DuckDuckGo browser.

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