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Labyrinth67 Author

Level 1

10 points

Unable to install OS update on my MacBook Pro with error "Search for update failed"?

Running OS 12.13 on a Mac Pro 2019. This machine should be compatible with Mac OS Sonoma.

Softwareupdate says: "Search for update failed. Make sure there is an internet connection"

I'm as online with this machine as I can be. No Wifi. Cable to the router. I can browse etc.

Apple Servers are all online right now. Apple - Support - System Status. What's going on here?

[Re-Titled by Moderator]

MacBook Pro 15″, macOS 10.15

Posted on Jul 16, 2024 5:05 AM

Top-ranking reply

PRP_53

Level 10

91,243 points

Posted on Jul 16, 2024 8:49 AM

The machine you have listed does qualifies for Sonoma

macOS Sonoma is compatible with these computers

That said there is a Manual Way around this

I would try this Terminal Command which will only Search for ALL Qualifying Full Versions of macOS for this computer

softwareupdate --list-full-installers

Hit return key

If it finds Sonoma 14.5, the current version, you are good to go with the Next Terminal Command

softwareupdate --fetch-full-installer --full-installer-version 14.5

Again, Return Key

It will Only Download the Full Version ( 12.xx GB )

It will place a new Application in Applications folder called " Install Sonoma Application "

It Does Not Auto Launch

Ready to go and have done a TM Backups ?

Launch it like another application

Be Sure to have an Active and Functional Internet Connection during the above process

It is a Requirement , to have successful installation

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33 replies

BDAqua

Level 10

245,177 points

Jul 18, 2024 12:19 PM in response to PRP_53

Holy cow... not me, not anybody I can see!:)

PRP_53

Level 10

91,243 points

Jul 18, 2024 1:20 PM in response to Labyrinth67

Thank you for the assurances

Hope you next process works wonders

Labyrinth67 Author

Level 1

10 points

Jul 19, 2024 9:48 AM in response to PRP_53

After a long day we managed to install Sonoma on a new partition of the flash drive.

A friend of mine who sells Apple Computer for a living since the 90s helped me out.

Weird things along the way we both never encountered before. But for now everything is nice and cosy again.

Thanks a lot for your support! Rock'n Roll

Labyrinth67 Author

Level 1

10 points

Jul 17, 2024 3:17 AM in response to PRP_53

EtreCheck Report

Here's the report

Labyrinth67 Author

Level 1

10 points

Jul 18, 2024 7:19 AM in response to Labyrinth67

EtreCheck 2 no Kingston Drive

Labyrinth67 Author

Level 1

10 points

Jul 18, 2024 7:26 AM in response to PRP_53

DriveDX Report

No issues found

Labyrinth67 Author

Level 1

10 points

Jul 17, 2024 7:09 AM in response to PRP_53

A - How recently was the Kingston SSD driven added to this configuration ?

If I remember correctly 2021

A - In Monterey 12.3 running from this specific drive ?

No. Bootvolume is Macintosh HD Data

Labyrinth67 Author

Level 1

10 points

Jul 18, 2024 7:18 AM in response to PRP_53

Bootvolume is the Apple SSD not the Kingston

Labyrinth67 Author

Level 1

10 points

Jul 16, 2024 8:32 AM in response to PRP_53

No Antivirus software, no VPN, safe mode didn't do it. Recovery Mode wants to install Catalina. Not sure if I want to go back to Catalina...

Labyrinth67 Author

Level 1

10 points

Jul 17, 2024 1:42 AM in response to PRP_53

Its actually running 12.3 build version: 21E230

Sorry, that was my fault...

PRP_53

Level 10

91,243 points

Jul 17, 2024 2:29 AM in response to Labyrinth67

This is not important.

The first suggestion to use Etrecheck application came from my Good Colleague @ Courcoul

PRP_53

Level 10

91,243 points

Jul 17, 2024 4:18 AM in response to Labyrinth67

Thank you

Yes, we see the report

Will review it in detail and get back you to shortly

Labyrinth67 Author

Level 1

10 points

Jul 17, 2024 7:14 AM in response to BDAqua

Did it, unfortunately no change regarding "Softwareupdate"

Labyrinth67 Author

Level 1

10 points

Jul 18, 2024 6:25 AM in response to PRP_53

On the Kingston there is only a backup of the OS. The Computer mounts from the 2TB flash memory not from the Kingston

Labyrinth67 Author

Level 1

10 points

Jul 18, 2024 7:29 AM in response to BDAqua

No, I didn't erase the disk yet. I want to update to the latest Version of Moterey, or upgrade to Sonoma.

Both is not possible.

Unable to install OS update on my MacBook Pro with error "Search for update failed"?