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Kernal panic Imac 20,1 27 in

MY mac os experienced a kernel panic last night i thought i had these resolved. can anyone chime in thanks much.


iMac 27″, macOS 14.6

Posted on Sep 8, 2024 9:17 AM

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21 replies

Sep 8, 2024 10:16 AM in response to KI7PBG

I would start by deleting these files from the LaunchDaemons folder. Go to Finder > Go > Go to Folder, and enter /Library/LaunchDaemons. Delete these files:

  • com.google.GoogleUpdater.wake.system.plist
  • com.google.keystone.daemon.plist
  • net.mullvad.daemon.plist - This should actually be removed with any uninstaller provided by Mullvad, but after running that uninstaller, you would want to make sure this file has been removed. Sometimes removing the app is all that is needed, but other times a specific uninstaller must be used to remove the files here.


Then go to Finder > Go > Go to Folder, and enter /Library/LaunchAgents, and delete:

  • com.google.keystone.agent.plist
  • com.google.keystone.xpcservice.plist


Many of the Google files there are unsigned or point to no where, in addition removing the VPN is just a basic troubleshooting step, as many times we have seen conflicts with the system files.


I would also look at the USB Hub to eliminate that as a source of the Kernel Panic.

  • Are you able to test without using the hub?
  • Is the hub powered?

Sep 8, 2024 12:29 PM in response to KI7PBG

If you are going to use an external drive to boot, it should be plugged directly into the iMac, not via a keyboard that might be falling back to a slower USB standard.


You panic logs are hard to read - are they separate logs or are you splitting them into three parts to paste them in to the text boxes here? The one thing I immediately pulled out was that these panics are being generated directly by the CPU (i.e., not a case where a kext crashes and causes the panic), so the cause is likely bad data getting into the registers and causing an invalid memory access or invalid system call. In a couple of cases initproc is involved, which is a low-level system call involved in kernel management.


If the panics only happen when booted form the external drive, that again suggests the issue is how that drive is configured, how compatible it is with the computer, or just again that it at least ought to be plugged into the iMac directly.

Sep 8, 2024 1:18 PM in response to KI7PBG

KI7PBG wrote:

not sure what the system modifications are

System modifications are any software that runs 24x7 and changes the behaviour of your operating system. Essentially, it means that you aren't running a 100% pure macOS anymore.


In your EtreCheck report, your system modifications consists of the items listed under these categories:

System Extensions

Kernel Extensions

Launch Daemons

Launch Agents

User Launch Agents

Login Items

Apps

App Extensions


The order in which these items are listed is how significantly they change the behaviour of the operating system.


The more system modifications you have, the more difficult it is going to be for you to figure out which one might be causing a particular problem.


In the case of kernel panics, usually only Kernel Extensions are involved. If you don't have any kernel extensions, then the most likely cause is a hardware failure or incompatibility.


While you do have enough system modifications to just barely trip EtreCheck's "large number" alert, the ones you have aren't known for being problematic. You don't need to be concerned with system modifications.


It looks like you are switching between boot drives. That would explain why different log files are visible. The EtreCheck reports that you have posted are the reports generated when booted from the internal drive. Your external boot configuration may be significantly different. However, it's still experiencing panics when booted from the internal drive.


The external drive does look like the most likely candidate for causing the kernel panics. That's not a drive that is often used with Macs. And I assume it is inside some kind of Thunderbolt M.2 enclosure? It could be the enclosure that is causing the panics.


Modern versions of macOS really don't like external boot drives. Apple Silicon machines are worse, but you're still running Sonoma, which was designed for Apple Silicon. The external isn't going to be any faster than the internal. It is pretty common for people to buy the smallest SSD available in hopes of saving some money on storage. Your results are typical.

Sep 9, 2024 5:37 AM in response to KI7PBG

It remains, from the provide information, there is something not right with this machine to cause this issue.


Apple Computers in general are reliable and do not have this type of issue


At least over the past almost 20years of using Apple computers, I have had exactly 1 Hardware Failure


That was on the very First Intel Macbook Pro 15"

Sep 8, 2024 9:39 AM in response to KI7PBG

MY mac os experienced a kernel panic last night i thought i had these resolved. can anyone chime in thanks much. could not upload the rest of log file kept getting error i broke up into several partys as it had a lot junk code and only weeded the stuff that was understandable out off it.



Sep 8, 2024 9:42 AM in response to KI7PBG

This machine iMac (Retina 5K, 27-inch, 2020) - Technical Specifications configured with a 3.1GHz CPU comes with a 256 GB SSD drive unless it was configured differently at time of Purchase


Then we see " disk1 - FANTOM DRIVES VENOM5 1.02 TB (Solid State - TRIM: Yes) "


It appears the user may or may not be running Sonoma 14.6.1 from the External Drive


Are we right so far ?


So what does your installed DriveDx.app have say about the health of the FANTOM DRIVES VENOM5 1.02 TB (Solid State - TRIM: Yes) ? ?


From the report supplied >>


Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.


Coupled with >>


System modifications - There are a large number of system modifications running in the background.

Sep 9, 2024 12:55 AM in response to KI7PBG

KI7PBG wrote:

would you suggest i use the external drive for storage as in reformat it and go back to internal drive, i bought the pc a few years ago from a electronic store that sell new and refurbished items from closed outlets.. so couldn't configure it came as it was. the thunderbolt drive is plugged directly into the back of the imac.

That is why it is usually best to purchase Apple computers from Apple or Apple Authorized Service Centres


They generally make sure the machine is not possibly defective or bordering on failing SSD Drives


Etresoft quote " The EtreCheck reports that you have posted are the reports generated when booted from the internal drive. Your external boot configuration may be significantly different. However, it's still experiencing panics when booted from the internal drive. .


At this point, if you intend on continue to use this machine >>


Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions


Make an Appointment at the Apple Genius Bar or call 1 800 MyApple and have them evaluate the computer

Sep 8, 2024 9:44 AM in response to KI7PBG

if need the rest of log file let me know not sure whats up this time so strange last time it seemed to be the external hard drive causing it , i got a brand new one and that one stopped now it seems to be something else, still cant upload last part of log file some error doing it, the file is big .

Sep 8, 2024 9:50 AM in response to PRP_53

hi yes seems i did not reboot into my external drive must forgot to set that as a boot up. yes i'm running mac os sonoma 14.6.1 from external drive , when system panic it seems it rebooted back into internal drive, i must have forgot to change the boot order. drive dx says health is 100% on fantom drive. yes not sure what the system modifications are , im not sure if that could be from my ms office 365 or not, how could i tell and how do i fix that one?

Sep 8, 2024 10:50 AM in response to Mac Jim ID

usb hub is built into my keyboard actually i use macally keyboard for apple its wired, i get better performance and no lag time when doing writing projects and so forth. last kernal panic i had was due to a failing external drive but it flat out said it in the log file, this log just pointed to really nothing, i read the whole thing and just random nonsense in there, so strange and whats even stranger, get this when it rebooted it booted into the internal drive, partly because i had not set it to boot from my external 1tb, i just kind of booted into it and left it on. but here is the strange thing, i ran etrecheck pro once booted back into external drive and no log file exist for this crash, so very confusing. so what did it do hang and then reboot into other drive, because i did not set it to boot from external generate log file there? but if so why did not external drive that it was on when it happen record the error?.

Sep 8, 2024 4:05 PM in response to g_wolfman

its plugged directly into the mac via thunderbolt, i wasn't awake when this happened , was sleeping the drive is brand new been on for like 20 days or more without a hiccup, i ran apple diagnostics and it says all is fine, so very strange. any other idea what would trip a kernel panic like this. the drive i have is made for mac specificly, here is the one i have. (quoted from website Fantom Drives eXtreme Portable NVMe SSD is the perfect collision of Power and Speed. Equipped with Thunderbolt 3 technology and PCIe Generation 3 M.2 3D NAND NVMe, The eXtreme Thunderbolt 3 NVMe SSD is an officially licensed and certified product that passes the stringent tests performed by Intel. With read speeds up to 2,800MB/s and write speeds up to 2,300MB/s, Fantom Drive eXtreme Thunderbolt 3 NVMe SSD is designed specifically in mind for Mac enthusiasts and production-level creative professionals that are searching for high-quality storage devices. ). I'm not sure what caused this one reason it booted back into internal drive is well i never configured it to boot from external in system properties.

Sep 8, 2024 8:24 PM in response to g_wolfman

would you suggest i use the external drive for storage as in reformat it and go back to internal drive, i bought the pc a few years ago from a electronic store that sell new and refurbished items from closed outlets.. so couldn't configure it came as it was. the thunderbolt drive is plugged directly into the back of the imac.

Sep 9, 2024 5:26 AM in response to PRP_53

wasn't refurbished we had an apple authorized retailer store close down and a wholesaler bought out all stuff they had was a brand new machine have had now for a couple years , just now experiencing panics, on the up and up, it didn't do one last night. so was a brand new machine in the box never opened.

Kernal panic Imac 20,1 27 in

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