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Related Article: About AirPrint

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My computer does not appear to have AirPrint! If it's not in my settings. My MacBook Air is on OS Sonoma 14.5

I am trying to add a printer/scanner in order to use it. The driver software for this printer requires that I connect to the printer on wifi before it completes the driver installation. When I attempt to add the printer, it asks me to choose the driver in the Use dropdown, however AirPrint is not an available choice and there is no compatible driver available to choose.

Posted on Jul 21, 2024 3:31 PM

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Posted on Jul 21, 2024 4:41 PM

The WorkForce 3820 is an AirPrint printer that will work with your computer without any installed drivers by Epson. The first thing you need to do is verify that it is connected to Wifi. Epson provides these instructions for connecting to your WiFi network on Page 51:

https://files.support.epson.com/docid/cpd5/cpd58812.pdf


Once your printer has been verifies being connected to your WiFi Network, delete your current printer drivers listed under  > System Settings > Printers & Scanners, then add your printer again. It will detect your printer and you should choose Bonjour/AirPrint as the driver under "Use" instead of the driver provided by Epson.


You should then be able to print to that printer and scanning is done by the Image Capture program that you will find in the Applications folder. Troubleshooting steps are the typical restarting the router, printer, and computer. I know that this may seem like nonsense, but does resolve many problems especially when dealing with network connections.

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Question marked as Top-ranking reply

Jul 21, 2024 4:41 PM in response to Judy in Menlo

The WorkForce 3820 is an AirPrint printer that will work with your computer without any installed drivers by Epson. The first thing you need to do is verify that it is connected to Wifi. Epson provides these instructions for connecting to your WiFi network on Page 51:

https://files.support.epson.com/docid/cpd5/cpd58812.pdf


Once your printer has been verifies being connected to your WiFi Network, delete your current printer drivers listed under  > System Settings > Printers & Scanners, then add your printer again. It will detect your printer and you should choose Bonjour/AirPrint as the driver under "Use" instead of the driver provided by Epson.


You should then be able to print to that printer and scanning is done by the Image Capture program that you will find in the Applications folder. Troubleshooting steps are the typical restarting the router, printer, and computer. I know that this may seem like nonsense, but does resolve many problems especially when dealing with network connections.

Jul 21, 2024 3:36 PM in response to Judy in Menlo

  • What Printer?
  • What Model of Mac?


Some printers such as HP will require you to use their own software to connect the printer to your Wifi network, but after that is done, you can return to your computer and Add the printer. When you add it, you will want to choose the Bonjour driver if it does not specifically say AirPrint.


It may help if you provide a screen shot of your available choices when adding the printer.

My computer does not appear to have AirPrint! If it's not in my settings. My MacBook Air is on OS Sonoma 14.5

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