I have a virus on my MacBook, but I couldn't find it anywhere.
I have a virus on my MacBook, but I couldn't find it anywhere. There is no information about when and where this virus was downloaded.
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I have a virus on my MacBook, but I couldn't find it anywhere. There is no information about when and where this virus was downloaded.
I have exactly the same issue for the past week. Can't find the culprit file. Can't remove the pop-up window that never disappears. Can't find any fix in the net with the similar issue until now.
I have exactly the same issue for the past week. Can't find the culprit file. Can't remove the pop-up window that never disappears. Can't find any fix in the net with the similar issue until now.
You're right, I'll explain it from the beginning.
There is a file, the name of the file is "ElemntStatefld", so it is clear that it is a fake file. A pop-up appears on my screen every 5-6 seconds and it says ""ElemntStatefld" will damage your computer." The download date is also unknown. It can't be found when I search in Finder.
Hey everyone, I fix that problem with help of Apple Support. I downloaded Malwarebytes and found this unseen file.
Thanks for your help too.
Thanks for your answer!
But I think this isn't a scam. I'll attach the screenshots below
And When the second screenshot appeared, I tried both options, but it keeps popping up on my screen every 5-6 seconds.
Maybe this isn't a scam, but from Apple's own built-in anti-malware facility (Gatekeeper):
https://malwaretips.com/blogs/will-damage-your-computer-mac/
Gatekeeper will apparently display this dialog either
or
Safely open apps on your Mac - Apple Support
"Alert that the app will damage your computer or the app is damaged
Biyay2 wrote:
My Mac showing a pop-up saying "creativemanager" will harm your computer. I couldnt find this anyware in the application or downloads at all. Downloaded unknown date.
Please read the following, and post the three screenshots requested:
… About those "<app> will damage your computer" messages - Apple Community.
My Mac showing a pop-up saying "creativemanager" will harm your computer. I couldnt find this anyware in the application or downloads at all. Downloaded unknown date.
You will not find a file bearing that name anywhere on your Mac.
EtreCheck is likely to identify the cause. To learn how to post its report in a reply to this Discussion, please read How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report - Apple Community. Actually removing the cause will require more assistance, so post that report and wait for an answer.
For some potentially helpful background information the following Discussion may be of interest to you:
Do you have add-on anti-malware?
If so, remove the add-on anti-malware, and see if the problem resolves:
This may be another case of the built-in anti-malware catching an add-on anti-malware doing something malware-ish.
So do you actually have a file named "ElemntStatefld" on your computer? Or are you getting pop-up messages, in the upper-right hand corner of the screen saying "ElemntStatefld wlll damage your computer"?
If the latter, those are scam pop-up notifications sent by Web sites. The danger is from clicking on them - or from doing anything that the scammers who sent them are trying to get you to do.
"ElemntStatefld will damage your computer: seems a bit abstract compared to the more usual scam messages like "Your iCloud is being hacked!" or "Your computer is infected with 69 Trojan viruses!", but if the messages show up in this form, it may be a variation on the same scam.
See this User Tip by John Galt to settle their hash:
Stop unwanted Notifications - Apple Community
ruquanda wrote:
have a virus on my MacBook, but I couldn't find it anywhere.
It suggests I contact Apple Support. No response
A message popped up and told you that you had a "virus" and to contact "Apple Support"?
You may have been lucky that you got "no response" when you called the alleged support number. Maybe the scammers were out on lunch break, or you called them "after hours" in their part of the world.
Stop unwanted Notifications - Apple Community
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
I have a virus on my MacBook, ...
There is no virus on your MacBook. There are no viruses that affect macOS. There have never been any viruses that affect macOS. There will never be a virus that affects macOS. Repeat as required.
Now, please start from the beginning and tell us how you came to draw that conclusion.
But I think this isn't a scam. ...
If you are unwilling or unable to follow my instructions (quoted below) at least get rid of "Bitdefender". Rule 1 of Macs is don't install junk.
John Galt wrote:
You will not find a file bearing that name anywhere on your Mac.
EtreCheck is likely to identify the cause. To learn how to post its report in a reply to this Discussion, please read How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report - Apple Community. Actually removing the cause will require more assistance, so post that report and wait for an answer.
For some potentially helpful background information the following Discussion may be of interest to you:
A670DE6A-4EA5-4A65-B0E1-2077C9927B5E” will damage your computer. You should move it to the Trash. - Apple Community
Following those instructions would have revealed the presence of "Bitdefender" as well as other potential causes.
krystalyn7304 wrote:
I had the same thing pop up on my computer! I had 3 pop ups... creativemanager, litra, and something else... I was freaking out thinking it had to be a virus. Did you ever get this resolved?? My macbook is super old and I can't replace it. Any help would be great!
Please read the following, and post the three screenshots requested:
About those "<app> will damage your computer" messages - Apple Community.
RandomStick wrote:
do you now what pin manager.incard is?
In what context? Some app or tool installed on your Mac? Something found when researching the “will damage” dialog that indicates that some janky malware is trying to get going on this Mac?
incard provide financial services, and do use PINs. For assistance with incard, contact incard support.
CAC and more recently PIV cards and other authentication tokens can involve related apps, when the authentication system is not using the built-in smart card authentication support within macOS. How those add-on apps might identify themselves and their related support wherever you’re finding this particular incard detail?
Use a smart card on Mac - Apple Support
If this is the “will damage” dialog from the rest of this thread and a seven-word query from some other context, please post the three screenshots requested in the following:
About those "<app> will damage your computer” messages - Apple Community
I have a virus on my MacBook, but I couldn't find it anywhere.