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iBooks not working after iOS update

After upgrading to ios 17.1.1 the book app for audio books doesn't work. When playing the book there will be sound for 3 seconds and then the timer shows the book is playing but no sound comes out. This is true with bluetooth, through the phone, without or without wi-fi.


[Re-Titled by Moderator]

iPhone 12 mini, iOS 17

Posted on Nov 15, 2023 7:21 AM

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Question marked as Top-ranking reply

Posted on Jan 14, 2024 12:21 AM

After recent iOS update the book app no longer will open! Help I am in the middle of. Great book.

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11 replies

Nov 15, 2023 8:24 PM in response to cmcew

cmcew Said:

"book app not working after upgrade to iOS 17.1.1: After upgrading to ios 17.1.1 the book app for audio books doesn't work. When playing the book there will be sound for 3 seconds and then the timer shows the book is playing but no sound comes out. This is true with bluetooth, through the phone, without or without wi-fi."

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Update to iOS 17.2, seeing if you get this error:

Nov 15, 2023 10:35 PM in response to cmcew

cmcew Said:

"Thanks for the response. However, when trying to update to 17.2 both on the phone and through iTunes on my PC, the message says 17.1.1 is the current version of software. When will 17.2 be available?"

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Post a Report in the Developer Forums:

My apologies. iOS17.2 is still in beta. So, do not install it. As for when it is to be released, I would not know. So, post something on the iOS 17.2 Developer Forms.

Nov 20, 2023 2:00 PM in response to TheByteSmasher

After working with Apple Support and trying all standard fixes, I was transferred to a supervisor and was given a possible work around. This was to Sign Out of Media & Services in System Settings. This worked to allow me to access my current book, but once having reset Media & Services and closing Apple Books app, I am back to square one. So it is a temporary fix to allow you to read for one session, then you need to do it again in order to read again. OS 7.1.1 needs fixed.

Nov 20, 2023 10:11 PM in response to kjkato

Thanks for the workaound but I tried it and it didn't work for me. I did get about 5 seconds of the audio book to work and was really hopeful but then it stopped again. So I agree with you that they need to fix this since in your case it works temporarily and for me it didn't work at all. It could have something to do with other settings or the book format.

iBooks not working after iOS update

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