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How do I request a refund on a purchase I did not agree to

Getlift takes 19.99 $ this application took money from my account but I did not agree or I did not sign up for this application. I want my money back. thanks


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 16

Posted on Oct 12, 2023 5:23 AM

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Question marked as Top-ranking reply

Posted on May 10, 2024 5:36 AM

Getlift takes 19.99 $ this application took money from my account but I did not agree or I did not sign up for this application. I want my money back. thanks

13 replies

Jul 29, 2024 7:59 AM in response to LidiaSzadkowska

Many apps have free trials that automatically turn into paid subscriptions. Always read the fine print -- you'll be glad when it comes time to buy a car or a house. Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support If you subscribed to this in the EU from a third party, see: About purchases not billed through the App Store or the App Store's In-App Purchase system - Apple Support instead.

• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

• Canceling a subscription does not automatically start a refund.


If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support


Mar 23, 2024 6:48 PM in response to aiymzhan144

I had the same problem. I never signed up for this app, do not have this app on my phone, and after hours of research, I discovered it's a social media content performance boost app: Get-lift.app

I know for sure I have NEVER signed up for such a thing. I am not interested in SM content performance, and when you google it, there's not much too it. No service explanation. It's super sketch. It did allow me to cancel it with my e-mail so we shall see.

How do I request a refund on a purchase I did not agree to

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