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AirPods 3rd Gen keeps disconnecting when volume is too loud.

just bought another pair of 3rd generation AirPods today and having the same issue I had with my other pair. I listen to a lot of heavier music and soon as the volume is maxed out and the song starts to get loud one or both the air pods disconnect.(the song continues to play afterwards.) I thought my old pair was faulty but I just got another pair today and having the same issue. Also tried another iPhone and it does the same thing. Also does it on Spotify as well because the technician on the phone thought it was Apple Music. I don’t see anyone talking about this so it’s driving me nuts.

iPhone 13 Pro

Posted on Aug 2, 2023 5:34 PM

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Question marked as Top-ranking reply

Posted on Aug 3, 2023 3:33 AM

these AirPods are not the pros so I don’t have ear tips.

13 replies

Jul 25, 2024 4:54 AM in response to Tdicarlo

Settings > Search > Headphone Safety > Turn on Reduce Loud Audio > make it 100 decibels


I used to have this issue too as i have the Airpods 3rd Gen, however i found a way it can help a bit, so when you go to settings search for Headphone Safety, Click on it, you will find Reduce loud Audio, make the decibel to be 100, then you can make the volume to the max, and it will not disconnect again, if you have the original wired headphones, you will not have issues at all, but when you have the wired ones connected you can turn off Reduce loud audio and you will enjoy the loudest audio as usual

Aug 2, 2023 5:40 PM in response to Tdicarlo

Tdicarlo Said:

"AirPods 3rd Gen keeps disconnecting when volume is too loud.: just bought another pair of 3rd generation AirPods today and having the same issue I had with my other pair. [...] I don’t see anyone talking about this so it’s driving me nuts."

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Use Ear Tips:

Seems bass is getting up there, and, as a result, they keep falling out. So, use ear tips to prevent this: Choose your AirPods Pro Ear Tips and Use the Ear Tip Fit Test - Apple Support

Jul 25, 2024 4:20 AM in response to Tdicarlo

July almost going into August 2024, and still this is an issue for me too, I own AirPods 3rd generation too, also had older 3rd gen models I got in the past cause I thought it was faulty anyways, hope this gets fixed one day! It’s so annoying I can feel you my friend 🤣 my new iPhone 15 pro max everything’s up to date software wise and this is still an issue I am always having to pull one earphone out to put back in again constantly just to stay sane

AirPods 3rd Gen keeps disconnecting when volume is too loud.

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