My IP address is not in the UK! National Lottery and Safari

I am having this problem on my laptop i just got email from lotto saying "my IPs address is not in uk it’s out with uk can you update it for my lotto please" My ip address IS in the UK why is this happening

Just got email from lotto saying my IPs address is not in uk it’s out with uk can you update it for my lotto pleas

This happened to me, very frustrating…I could get into my account on my iPhone….but not iPad as it said I’m not in the UK….I tried all sorts….then I went onto settings on both my iPhone and iPad to see if I had everything matching on both…..on my iPad I clicked on safari in settings and found that I had hide my ip address from tracking and websites, on my phone I had hide it from tracking only….so a quick swipe onto tracking only on iPad and voila I could get into my account on lottery….simple as that

Go to Settings/[your name]/iCloud/ Private Relay/IP Address Location and check Use Country & Time Zone

Do you use VPN? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile.

VPN gives you a “fake” IP address, which may or may not be in the same country you are in.

If that isn’t the issue, contact your ISP.

If you're trying to access the UK National Lottery website (https://www.national-lottery.co.uk/) or use the Safari browser, it's possible that certain services or websites may be restricted based on your IP address or location. The UK National Lottery website is primarily intended for users located within the UK, and some online services may have country-specific restrictions or requirements.

If you're outside the UK and wish to access the UK National Lottery website or use Safari, you may need to consider the following options:

1. Virtual Private Network (VPN): A VPN service can help you bypass location restrictions by providing you with an IP address from a different country. By connecting to a VPN server in the UK, you can mask your actual IP address and appear as if you're accessing the internet from the UK.
2. Proxy Servers: Proxy servers work similarly to VPNs by rerouting your internet traffic through a server located in a different country. However, they may not offer the same level of security and privacy as VPNs.
3. Local Alternatives: If you're unable to access the UK National Lottery website, you can explore local lottery options in your own country. Many countries have their own official lottery websites or authorized retailers where you can participate in local lotteries.

Regarding the Safari browser, it's a default browser on Apple devices and is widely used. However, if you're experiencing any issues or limitations with Safari, you may consider trying other web browsers like Google Chrome, Mozilla Firefox, Microsoft Edge, or Opera to access the desired websites.

Remember to use any online services and websites, including lottery platforms, responsibly and in compliance with the terms and conditions set by the respective providers you can see .

[Link Edited by Moderator]

I think you need to contact your internet service provider. You get the IP address from them. It has nothing to do with Apple.

You might also just try unplugging your router, waiting about 5 minutes and then plugging it back in.

TonyRue wrote:

I am having this problem on my laptop i just got email from lotto saying "my IPs address is not in uk it’s out with uk can you update it for my lotto please" My ip address IS in the UK why is this happening

No one here in this user-to-user forum can do anything about your IP address. Nor can Apple. Contact your internet service provider.

It's an ISP issue. I've solved it by replacing ISP's DNS' IPs with google's (in the Mac's System Settings).