How to request a refund for an Apple transaction?
Where is my money?!
[Re-Titled by Moderator]
iPhone 13, iOS 16
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Where is my money?!
[Re-Titled by Moderator]
iPhone 13, iOS 16
Did you request a refund? Use this article to read how to request a refund for apps or content that you bought from Apple --> Request a refund for apps or content that you bought from Apple - Apple Support
To check the status of a refund for apps or content that you bought from Apple, and how long it takes to receive a refund, read this support article --> Check the status of a refund for apps or content that you bought from Apple - Apple Support
After you request a refund you'll receive a status update by email within 48 hours. If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
● All other payment methods [e.g., credit or debit cards]—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."
For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
If you need to contact Apple about this, click on this link --> Choose your country or region - Official Apple Support and choose a path that gets assistance from Apple staff.
Did you request a refund? Use this article to read how to request a refund for apps or content that you bought from Apple --> Request a refund for apps or content that you bought from Apple - Apple Support
To check the status of a refund for apps or content that you bought from Apple, and how long it takes to receive a refund, read this support article --> Check the status of a refund for apps or content that you bought from Apple - Apple Support
After you request a refund you'll receive a status update by email within 48 hours. If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
● All other payment methods [e.g., credit or debit cards]—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."
For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
If you need to contact Apple about this, click on this link --> Choose your country or region - Official Apple Support and choose a path that gets assistance from Apple staff.
mushadik wrote:
My son purchased the app without permission and I would love to please have a refund.
All you can do is try by using this link:
Request a refund for apps or content that you bought from Apple - Apple Support
If you give anyone your Passcode/Password, you are authorizing them to use your device and that includes for purchases. If you do allow someone to use your iPhone, then Apple provides many tools to prevent purchases from being made, but it is up to you to use them. If they have their own device, the same should be done on theirs.
Require a password for App Store and iTunes purchases - Apple Support
Use Screen Time to turn off in-app purchases on your iPhone or iPad - Apple Support
Use Guided Access with iPhone, iPad, and iPod touch - Apple Support
Approve what kids buy with Ask to Buy - Apple Support
If you are waiting to get a refund, please note that it can take up to 7 days before you get your money back.
You can request a refund and see the status of an ongoing refund here:
Please Cheek My Refund Money How to Long 30day plus
can i get my money back,if I activated yandex +by mistake
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I did not make a payment but yet it was took while my card is locked can I receive a refund
My son purchased the music app without permission and I would love to please have a refund.
i installed app which paid on trial but now apple perched automatically so plz refund my ammount
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I need my money back now asp
My son bought some game for $10. I need a refund badly. I can’t afford it
Can you please get them to refund me
please refund my money
I am sure that I canceled my subscription but the next day it withdrew money from my bank account, idk how but I requested a refund and it said that they wouldn’t refund my money back
I would love to get a refund on my money
How to request a refund for an Apple transaction?