can you resolved the problem?

Hello, I recently purchased an apple developer membership but my account has not been updated to reflect this. When I try to contact apple developer support (either via phone or email) it tells me that the email on my apple account is invalid. I have tried calling regular apple support but they are unable to help me. Is there any other way to get in contact with apple developer support? Thanks

Aug 22, same issue. Just started happening a few hours ago. Was working fine this morning.

I can't pay for my apple developer membership, I tried to reach apple support team and apple developer many times. Apple support says I need to contact developer team and after contacting developer team, I'am not getting any response.

I paid for the developer account and it was terminated after 4 months. Even though I did nothing during those 4 months, the account was still terminated. Apple's letter mentioned that I was in violation of Section 3.2(f): This letter serves as notice of termination of the Apple Developer Program License Agreement (the “ADP Agreement”) and the Apple Developer Agreement (the “Developer Agreement”) between you and Apple effective immediately. Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program…” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account. Apple is exercising its right to terminate your status as an Apple developer pursuant to the Apple Developer Agreement and is terminating you under the ADP Agreement for dishonest and fraudulent acts relating to that agreement. We would like to remind you of your obligations with regard to all software and other confidential information that you obtained from Apple as an Apple developer and under the ADP Agreement. You must promptly cease all use of and destroy such materials and comply with all the other termination obligations set forth in Section 11.3 of the ADP Agreement and Section 10 of the Apple Developer Agreement. If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement). This letter is not intended to be a complete statement of the facts regarding this matter, and nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved. Finally, please note that we will deny your reapplication to the Apple Developer Program for at least a year considering the nature of your acts. If you want to file an official complaint pursuant to an applicable Platform Regulation in your country or region you may Contact Us. I sent a support request, saying I didn't do anything so I couldn't violate it. It's quite strange to label me a violation without explaining anything. And after 14 days, this letter came to me: We're contacting you regarding your request to reinstate your Apple Developer Program membership, which was terminated on 08/01/2024. After a thorough evaluation, we're not granting your appeal for reinstatement to the Apple Developer Program. Please note that this decision is final. We will not process subsequent appeals. So I wasted my $99 doing nothing, feel bad that Apple doesn't care about independent developer. Do I have a chance to get that money back now? I know this question is funny, because Apple is always right :)

I just installed the latest beta of version 2 but when I startup the Vision Pro, I just keep getting the message "Recovery Tracking" and nothing else works. I've tried shutting down and rebooting but the same situation keeps occuring. Anyone have suggestions as to what else to try besides a factory reset? If it's a factory reset, how do I do that without access to any screens on device?

This is a problem that dates back to a year ago in June 2023. I registered as a Developer (paid the $99), but the option to select “iOS 17 Developer Beta” in Software Update > Beta Updates was not an option. Apple Support couldn’t help me and Developer support doesnt troubleshoot. Well, even though the Developer Betas are open to the public now, it still will not show up as an option. I’ve turned off/on Developer mode, did a hard reset, tried toggling “iOS 18 Public Beta,” tried adding the configuration profile. Nothing has worked. I also learned that Apple cannot delete your developer account (I think thats why the glitch is happening, but I’m not positive). It was suggested to me that I use an iOS 17 backup and restore my device to see if that fixes the problem of the Debeloper Beta not showing up in the dropdown menu for Beta Updates, but because I’ve been on the public beta for the past couple of months, it’s too far and back and that’s no longer an option. Does anyone have any idea what I can do to remedy the situation? Developer support literally said they didn’t know what they could do and encouraged me to come here.

How to I update my iPod touch 5th generation to iOS 10 ?

Hi, I need to sign up for the developer program to test apps for iOS and VisionOS. I have tried uploading my NY State ID and Passport multiple times. Please help.

Since last year, when I was an active developer during the beta rollout of iOS 17, the “iOS 17 Developer Beta” option was not an option to select in the software update dropdown menu. Here we are again this year with iOS 18. I’ve turned off/on Developed mode, hard reset my device, unenrolled and re-enrolled in the Developer Beta program… no dice. It never comes up as an option for me. I do not want to restore my device to an earlier (iOS 17) version as my backup for that iOS version is too old since I’ve been using the iOS 18 public beta for the last couple of months. Not sure how to get this thing to work and display the option on the dropdown menu inside software updates. Additionally, Developer support was no help and directed me here. I also learned you cannot completely delete your apple developer account If you’re registered as an individual developer. Go figure. Any help would be appreciated.

Hi everyone, I applied for an Apple Developer Enterprise Account on 7th June 2024, but unfortunately, my request is still under review. Apple has called me twice to verify my business details, and I provided all the necessary information. Despite this, there hasn't been any update on the status of my application. Has anyone else faced a similar situation? What steps can I take to expedite the process or retrieve an update on my account status? Any advice or suggestions would be greatly appreciated. Thanks in advance!

hello I have sent a enroll request to 4 times over the 3 weeks and have not received any email or notification. I have also sent a support request twice about this problem and no one has responded. What is happening!! thanks

Hello, I’m transferring an app from my individual account to my corporate developer account. I’m the primary owner of both accounts. I’m trying to transfer the users that used Sign In with Apple and this is what I did: I generated the transfer identifier for all the users that used Sign In with Apple from the database (50.000 users → 100% success rate) I’m using the transfer identifier previously generated to create the new Apple ID and private email address of the user. (40% success rate) I successfully generated new Apple ID and private email address for 20.000 users but for the other 30.000 users I cannot generate it because I get { error: 'invalid_request’ } on the migration endpoint (/auth/usermigrationinfo), even though I'm using the same request parameters as the ones that are working. I couldn’t find any difference between users that could be migrated and the users that couldn’t. It doesn’t matter if they are old users or new users. What I found is that I can generate the new Apple ID and private email address if the user signs in with Apple for the first time after the app transfer. Then I can use the “transfer_sub” that I have stored for the user to generate the new user details. The same process worked fine for another app that I transferred. Something seems to be broken only for this app on 60% of the users that used Sign In with Apple. Please let me know if you need further information Best, Cosmin

Hi I have completed the all of the steps to enroll in Apple Developer Program , And at the end it pay $99 , but these are not deduct from my Account. But got that email , " Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready. Order Details: Apple Developer Program US$ 99 Best regards, Apple Developer Relations " But when i go to my account again then this message was showing. " Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process " . Is my account has created, under processing or failed. And when i tried to pay again then get this message , "We are unable to complete your order There was an issue when we processed your order. Verify that your information is correct and try again. If you need further assistance contact us. Duplicate order"

<?php // Path to the private key file $file_path = '/www/wwwroot/domain.com/folder/AuthKey_WAJVXXXXXX.p8'; // Read the private key from the file $private_key = openssl_pkey_get_private("file://$file_path"); if (!$private_key) { echo "Error retrieving the private key: " . openssl_error_string(); exit; } // Setup the Header without 'alg' ,Also with 'alg' the code didn't work properly $header = json_encode([ 'kid' => 'WAJVXXXXXX' // Key ID ]); // Setup the Payload $payload = json_encode([ 'iss' => '69a6de97-1498-47e3-e053-xxxxxxxxxxxx', // Issuer ID 'exp' => time() + 3600, // Token validity for one hour 'aud' => 'appstoreconnect-v1' // Audience ]); // Encode Header and Payload to Base64 $header_base64 = base64_encode($header); $payload_base64 = base64_encode($payload); $data = $header_base64 . '.' . $payload_base64; // Sign the data $signature = ''; if (!openssl_sign($data, $signature, $private_key, OPENSSL_ALGO_SHA256)) { echo "Error signing the data: " . openssl_error_string(); exit; } // Encode the signature to Base64 $signature_base64 = base64_encode($signature); // Create the JWT $jwt = $header_base64 . '.' . $payload_base64 . '.' . $signature_base64; echo "JWT: " . $jwt; ?> { "errors": [{ "status": "401", "code": "NOT_AUTHORIZED", "title": "Authentication credentials are missing or invalid.", "detail": "Provide a properly configured and signed bearer token, and make sure that it has not expired. Learn more about Generating Tokens for API Requests https://developer.apple.com/go/?id=api-generating-tokens" }] }

If you need the convenient technical help of enterprise developers, you can contact me, personal information query contact information, thank you

We have an app associated with an account on itunesconnect that has three country specific vendor ids. I am able to see the vendor IDs when I run this script: java -jar Reporter.jar p=Reporter.properties m=Robot.XML Sales.getVendors I am also able to get Finance reports for these vendor Ids java -jar Reporter.jar p=Reporter.properties a=*** Finance.getReport XX, ZZ, Financial, 2024, 7 downloads a report! But every time I attempt to download a Sales report using one of these vendor Ids I get the same generic and totally wrong error that I have an invalid vendorId. This is not a permissions issue btw. Both myself and two other developers who have even more access than me cannot download Sales reports with the below script and all three of us can download sales reports through the UI. java -jar Reporter.jar p=Reporter.properties a=*** Sales.getReport ***, SubscriptionEvent, Summary, Daily, 20240601, 1_3 Invalid vendor number specified. Try again. When someone else in my organization reached out to apple support about this issue they told us to concatenate the catalog, content and variant ids to create a vendor id...I am a bit besides myself here. We are just trying to automate the download of daily vendor Id (or ideally account id level that combines all vendor ids) subscription reports - specifying a catalog or piece of content makes zero sense. We were specific that we were trying to use Reporter to get Sales reports so I do not really understand the confusion there. Also to add more frustration I am unable to even locate these ids even with my developer access anyway. I think because I am just working on reporting and I am not involved at all in content delivery these ids are not accessible. It is very frustrating that this has been so difficult to navigate and there is zero documentation of how to navigate this error, where to find these ids and which roles has access to them, not to mention that there are no directions on how to correctly setup reporter to be able to download Sales reports for multiple vendor ids on a single account - if we are to concatenate the vendors ids with other ids, whatever they are, I think that should definitely be documented somewhere. I think this is a bug but correct me if I am wrong and this is just very bad documentation practices. Please someone out there advise.

Apple Developer Support stated that they don’t have any technical support for this and suggested posting in the Forums or Feedback Assistant app. Hoping someone here may have encountered this before and maybe has a fix. On any of my devices (macOS, visionos, watchOS, iPadOS, tvOS, and iOS) Beta Update will not show Developer Beta as an option for my Apple Account/ID. The only option would be Public Beta. As visionOS is only available for Developer Beta, this wouldn’t help with my workflow unfortunately. My question is whether anyone here has seen that Developer Beta did not show up under Beta Update and what they had to do to get that fixed.

Depuis la mise à jour de la version 18 bêta 2, les hauts parleurs distillent un volume bas. Certains semblent ne pas fonctionner du tout

Does anyone know if App Store Connect (or any subset of Apple's toolsuite) has publicly available SOC 2 report? Or if there's a relevant email we can request that from. I tried security-certifications emails and got no response so it seems decently hard to find (didn't see on any searches/with aid of GPT). Thanks!