Device Management

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Allow administrators to securely and remotely configure enrolled devices using Device Management.

Posts under Device Management tag

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Remote control is possible even if "allowVideoConferencingRemoteControl" in the restriction setting is set to false
We have confirmed the operation using iOS18 beta devices regarding the item "allowVideoConferencingRemoteControl" which is implemented for iOS18 beta. Remote control can be requested even if “allowVideoConferencingRemoteControl" is set to "true" or "false". Please tell me the following. Is it an expected behavior that there is no control regarding remote control whether "allowVideoConferencingRemoteControl" is true or false? I have confirmed the operation by following the procedure below, but is the procedure to confirm the control of "allowVideoConferencingRemoteControl" correct? Steps taken Create a profile with "allowVideoConferencingRemoteControl" set to "false" in the restriction settings Distribute to the terminal Make a video call with facetime between iOS18 beta devices One device performs screen sharing of the device with Share Play, and the other device requests remote control. Even if "allowVideoconferencingRemoteControl" is set to "false" in the restriction settings, remote control requests are still made.
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Is there any difference between starting the network filter by sending a configuration file from MDM and starting the network filter through sharedManager?
Hi, Team: Is there any difference in the underlying logic between starting the network filter by configuring the MDM description file through the first connection below and starting the network filter through the second connection in the code? First connection:https://developer.apple.com/documentation/devicemanagement/webcontentfilter?language=objc Second connection: https://developer.apple.com/documentation/networkextension/nefiltermanager?language=objc
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MDM activation of system extensions causes other apps to be killed
I sent the description file through MDM in advance and configured the system extension and web content filter. When my code uses activationRequestForExtension:queue: to activate the system extension, other security app processes will be killed. I received the following message. May I ask why this may be? 2024-09-02 11:42:19.737229 (gui/501/killed_bundleid [679]) : exited due to SIGPIPE | sent by killed_app[679], ran for 301372ms 2024-09-02 11:42:19.737239 (gui/501/killed_bundleid [679]) : service state: exited 2024-09-02 11:42:19.737245 (gui/501/killed_bundleid [679]) : internal event: EXITED, code = 0 2024-09-02 11:42:19.737247 (gui/501/killed_bundleid [679] ]) : job state = exited 2024-09-02 11:42:19.737274 (gui/501 [100003]) : service inactive: killed_bundleid 2024-09-02 11:42:19.737277 (gui/501/killed_bundleid [679]) : service state: not running 2024-09-02 11:42:19.737282 (pid/679 [killed_app]) : shutting down 2024-09-02 11:42:19.737310 (pid/679 [killed_app]) : cleaning up
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How to uninstall system extensions
Hi,Team: I successfully installed the system extension through MDM and want to uninstall it through RemovableSystemExtensions, but this command does not support versions below macOS 12. Is there any other way to pause or uninstall the system extension? Can I delete the configuration file that allows system extensions through MDM? Or send and delete the configuration file of AllowedSystemExtensions?
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2w
When developing a network filter, MDM has configured AllowedSystemExtensions and succeeded, but a reminder still appears when savingToPreferencesWithCompletionHandler
Hi, Team: I developed a network filter and used MDM to issue a description file. By configuring AllowedSystemExtensions, I can avoid the reminder of loading system extensions during installation. However, when savingToPreferencesWithCompletionHandler, I will still be reminded that my network data is monitored. How can I configure MDM to avoid this reminder? And why can I still delete the filter from the network filter conditions even though I configured it in mobileconfig in the following way. NonRemovableFromUISystemExtensions com.mysystemextensionid
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IOS MDM Activation Unlock Not Working
Hello, I am working on a MDM solution. I am facing issue to while Activation Unlock Iphone by MDM server. I am following this https://developer.apple.com/documentation/devicemanagement/device_assignment/activation_lock_a_device/creating_and_using_bypass_codes documentation as reference. I am able to activation lock the device from mdm server but while unlocking the device I am getting below error "?xml version="1.0" encoding="UTF-8"?> ns:escrowKeyDeviceServicesResponse version="1" xmlns:ns="http://www.apple.com/cds/mdmescrowKeyDeviceServices/xml"> error code="1002" message="com.apple.cds.cyclops.mdm.MDMServiceException: No registered escrow key found"/> /ns:escrowKeyDeviceServicesResponse>" I am sending below request for Unlock Url=https://deviceservices-external.apple.com/deviceservicesworkers/escrowKeyUnlock?Device_Serial=XXXXXXXX&productType=iPhone12,8&imei=XXXXXXX&imei2=XXXXXXXXXXXXXX&meid=XXXXXXXXXX Body=escrowKey=VT2DK-YR647-HWAY-096C-ER7P-89J1&orgName=ORGNAME&guid=9C1AE0D42A38A23AFFE59 Below working request for Activation Lock URL=https://mdmenrollment.apple.com/device/activationlock Body = { "Device" :"Serial_Number", "EscrowKey" :"B83C6E662299F3AF202656C4D7A434A319A34241A2892792132EECE56F6D898A", "LostMessage":"Message" } Any idea what could cause this error.
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Enforce Safari Extension state using device management
Hey, Im trying to utilize the new DDM features introduce in Safari 18 & macOS 15 and enabling extension using my MDM (Intune in my case). For some reason, it doesn't seems to work on my mac machine running macOS 15 beta. Intune support claims that everything is configured as it should on their end, and there is a problem with device or configuration. I used Apple documentation and the configuration YAML in apple device management repo So I don't really sure what I am missing. Has someone managed to make it work using MDM (intune, jamf, etc')? And if so can he shared the configuration? Thanks.
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1w
ManagedAppDistribution problem with getting the apps
Hello, We are trying to use the Managed App Distribution framework with our mdm following the documentation here : https://developer.apple.com/documentation/managedappdistribution But on the first load we don't get anything, the app keep getting stuck inside the following code without sending an error or getting the managed apps for try await result in ManagedAppLibrary.currentDistributor.availableApps { content = try result.get().map(Content.managedApp) } If we update the list of available managed apps in our mdm, the function execute and so we have all the apps displayed as expected, but if we close and re-open the app it'll again not display anything until we update the managed apps list. How can we fetched our managed apps at anytime and not only when the list is updated ? Why this method seems to be waiting for an update instead of just fetching the available managed apps when we call it ?
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3w
Need clarity on "restrict-software-update-require-admin-to-install" setting
In MDM Software Update settings(https://developer.apple.com/documentation/devicemanagement/softwareupdate), there is a key "restrict-software-update-require-admin-to-install" which apparently controls if the standard users are allowed to install apps and software updates. But so far, even if this is set to true, a standard user is able to download apps from Appstore. We noticed that when we publish a pkg to be installed via MDM, then that does not get installed if the above setting is set to true. Please provide clarity on what this setting controls.
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Local Network Privacy and MDM.
Starting with macOS 15, the Local Network Privacy (LNP) feature has been introduced, which has been available on iOS for some time. We are developing an enterprise application for remote control and protection of corporate devices. The management is carried out using a dedicated server, usually located on the internal LAN of the enterprise. In order to interact with this server, devices require access to the local network, which is managed by the new TCC LNP. The UX of our application involves minimal user interaction. To address this issue, we use Apple's MDM to automatically grant various permissions. Additionally, we have scripts for remotely installing the application and configuring it. However, for the new TCC LNP, we have not found a way to do this through the MDM profile. Does Apple intend to incorporate the relevant functionality into the MDM? There are several posts on the dev forum about this topic, but they are all about iOS.
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IOS remote control
I am trying to build an application that interacts with iphone screen to perform operations like touch/tap/swipe (Not inside an app but whole screen). The closest tool to do it is FB IDB (Ios Development Bridge). But IDB doesn't support UI interactions with physical device, quoting that apple doesn't allow it. Is it possible to do it? If not, is there any official document that quotes apple doesn't allow UI interactions on physical devices, programmatically ?
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139
Aug ’24
Apple Vision Pro stuck at waiting MDM configuration (2.0 beta 5)
Hello all ! Received my Apple Vision Pro today. Device is on ABM, assigned to JAMF Pro with a separate Prestage. Out of the box, it did not catch the configuration (Vision OS 1.3). I enabled beta releases, and it installed 2.0 beta 5. At reboot, it regenerated the Persona, and is now stuck in "waiting configuration" (from the MDM I guess. I can not reset it. Even with the developer Strap, Apple Configurator is not able restore the ipsw (it was not paired yet). Any idea ? Any secret DFU ?
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Aug ’24
Is it possible to configure different Check-in API endpoint for MDM and DDM?
The Check-in API is now used for declarative device management in addition to MDM authentication and token updates. We would like to set a different endpoint for DDM requests only than for MDM authentication So is it possible to configure different Check-in API endpoint for MDM and DDM? For example, we would like to split the endpoints as follows Endpoints for MDM authentication and token update yourmdmhost.example.com/checkin Endpoint for DDM yourmdmhost.example.com/ddm-chcekin Check-in API Documentation https://developer.apple.com/documentation/devicemanagement/check-in
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Aug ’24
Duplicate softwareupdate.enforcement.specific not allowed?
I am attempting to apply the softwareupdate.enforcement.specific declaration on a device. The first time it is processed it is applied successfully. I then generate a new set of declarations for the device and send a sync command to the device with the new server token. The management.status-subscriptions declaration and the activation.simple declaration are both applied successfully, even though the contain the same content and server token, but a different identifier than the original declarations. For some reason, the softwareupdate.enforcement.specific declaration fails to be applied and the reason is reported as [kSUCoreErrorDDMInvalidDeclarationFailure] New declaration is a duplicate The original softwareupdate.enforcement.specific identifier is not included in the new declaration-items response, only the new identifier. I would expect the device to remove the existing declaration and apply the new one, even if it is a duplicate of a declaration no longer specified for the device. Has anyone else run across this issue?
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Aug ’24
Support multiple Network extension Targets in a single app
I have an iOS app with two network extension targets(tunnel1 and tunnel2) in it. Use case is explained below:- One target i.e Tunnel1 will be used for public traffic. Traffic not part of Tunnel2 will go through this tunnel Second target i.e Tunnel2 will be used for private traffic.This will be configured as per app vpn so that only those apps can have access to private resources. MDMs can push two VPN profiles along with Provider Bundle Indentifier so that designated tunnel can start based on source app. So far this works well. Issue:- We have thousands of deployments already in place where VPN profiles did not contain Provider Bundle Indentifier because so far our app had just one tunnel target. Now , after upgrade to New App version(with two NE targets) , sometimes Tunnel1 starts , sometimes Tunnel2 . Its purely random and dont know logic behind it. Question:- Is there any way to always prefer Tunnel1 when there is no Provider Bundle Indentifier in MDM pushed VPN profile?
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MDM WebContentFilter payload clarification
We have implemented a NEFilterDataProvider in our Network Extension. We want to utilize the WebContentFilter payload within the Device Management Configuration profile to allow the functionality of our content filter. In the Device Management Profile documentation, there are three properties that are related and seems to have some conditions around them: FilterBrowsers, FilterPackets and FilterSockets. It stated that "At least one of FilterBrowsers or FilterSockets needs to be true" for FilterBrowsers, "At least one of FilterPackets or FilterSockets needs to be true" for FilterPackets, and At least one of FilterBrowsers or FilterSockets needs to be true" for FilterSockets. Based on the above conditions, if we only set FilterPackets to true and ignore the other two properties, it would not satisfy the condition for FilterSockets as both FilterBrowsers and FilterSockets are false. However, during testing we found out that this still works and our content filter is filtering traffic as expected. Does this mean only ONE of the THREE properties need to be true? Or should we make changes according to the documentation to have it align with all conditions and requirements? Any clarifications of the properties and their requirements are much appreciated!
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Jul ’24