DEV Community: SNDK CORP

AWS Pinpoint – Benefits, How does it work and Use Cases

SNDK CORP — Sat, 31 Jul 2021 12:15:17 +0000

Nowadays, it has become an important task for marketers to understand their customers deeply. They also need to engage with their customers through the channels of their choice.

AWS Pinpoint enables marketers to deliver customer-focused engagement experience. It yields better customer experiences, and hence developing stronger relationships with customers. With AWS Pinpoint you don’t need to worry about customer engagement and all multi-level communication scenarios. SNDK Corp offers you AWS Pinpoint services for well-defined marketing communications.

What is AWS Pinpoint?

Pinpoint is a formative and expandable outbound and inbound marketing communications service by Amazon. It connects with customers over multiple channels such as email, SMS, notifications, or voice messages. Being easy to use and set up it is also adaptive towards all marketing scenarios. Pinpoint offers Audience segmentation, message personalization, and deep analytics of your communications. It grows with your needs and could be scaled to a billion messages per day globally.

Features

* Audience Segmentation

The reach of your messages is set to the right audience by defining audience segments. A Segment classifies which users receive the messages sent from a certain campaign. You can also define dynamic segments based on the data reported by your application such as OS or mobile device type. Also, static segments can be defined outside of Amazon Pinpoint.

* Campaigns

You can create messaging campaigns to engage your audience. A campaign sends custom messages based on your defined schedule. For instance, you can create campaigns that could send push notifications, emails, SMS text messages, and voice messages.

* User Journeys

With journeys, you can create custom, multi-step experiences for your customers. Using Journeys you can send messages to your customers based on their behaviours, activities, and attributes. Journeys create an automated workflow of activities to perform a variety of actions. For example, sending emails to participants and waiting for a certain period based on their actions.

* Templates and Personalization

Amazon provides an efficient way to reuse your content by creating and using message templates. It contains content and settings for you to reuse in messages for any of your Amazon Pinpoint projects.

Templates can be used in emails, push notifications, SMS messages, and voice messages.

* Transactional Messages

Pinpoint also gives you the ability to send customized content on-demand by individual recipients. You can also use message variables and attributes, deliver dynamic, personalized content in messages sent from campaigns and journeys.

* Analytics

Gain insights into your audience and the effectiveness of your campaigns and messaging activities by using Pinpoint analytics. You can view different trends such as users’ level of engagement, purchase activity, demographics, etc. Understand your customers’ approach to your mobile and web applications. Identify and address issues that could affect the delivery of your messages.

How does it work?

As a user, the processes involved for the AWS Pinpoint service as per SNDK Corp-

1. Registration: Create a free AWS account, and then log in to the console.
2. Setting up: Design a campaign and set up your communication channels.
3. Start: Engage with your customers creating customer segments and sending campaigns and journeys.

Use Cases

With AWS Pinpoint SNDK Corp provides simple and efficient marketing communications services. In the following cases AWS Pinpoint can be found useful:

* Marketing Messages

Promoting various products and services with basic or personalized messages, which can include special offers, newsletters, or any other engaging content.

* Transactional Messages

To send trigger-based customer communications from your application such as purchase confirmations or shipping notifications.

* Bulk Communication

Sending millions of messages to a community of users, including notifications and announcements.

Snaq.me

Snaq.me is a Japanese online snack retailer, delivering personalized healthy snacks. With Amazon Pinpoint they can now optimize and target notifications to their audience which amounts to roughly 50,000 customers per month.

Gametime

Gametime provides ticket reselling services, catering to a last-minute marketplace for people to buy tickets to a variety of events such as sporting, concerts, music, comedy, etc. Using Amazon Pinpoint they have successfully launched twice the number of their existing campaigns with double the amount of users.

Coinbase

Coinbase is a world-leading compliant cryptocurrency platform that extends to over 100 countries with over 30 million users. With Amazon pinpoint, they can now send push notifications to their users whenever there is a movement in the price. Around 8 Million Notifications are sent per hour, this all achieved by Amazon Pinpoint.

Also Read, AWS DynamoDB – Introduction, Use Cases & Case Study

Conclusion

Using AWS Pinpoint SNDK Corp for marketing communications is a much faster and more efficient solution for customer engagement. You don’t need to create your own communications platform to reach out to your customers instead Pinpoint will do it for you. With personalized content and deep user analytics, it provides a better insight into your customers and their relationship with your brand. It is a better choice to consider when choosing marketing communications solutions. With SNDK Corp you can easily move your communications over Amazon Cloud to avail the benefits of this service. Targeted and user-friendly communication is essentially needed to build a better relationship with customers.

AWS DynamoDB – Introduction, Use Cases & Case Study

SNDK CORP — Fri, 30 Jul 2021 12:49:23 +0000

AWS DynamoDB is a fast, flexible, NoSQL database service for all applications that need consistent latency, in milliseconds, at any scale. It is a fully-managed database service that takes care of operational reliability, hardware or software provisioning, data partition, data recovery, security, built-in fault tolerance and is suitable for mobile, web, gaming, ad tech, IoT etc. Also, you don’t have to worry about patching and updating databases to the latest version.

DynamoDB handles more than one trillion requests per day, and more than 100,000 AWS customers use DynamoDB. To get started with your organization’s cloud migration and cloud computing journey, contact SNDK Corp, your most trusted AWS consulting partner with rich experience in serving customers in their journey to the cloud.

When to use DynamoDB?

When you have unstructured data and need a scalable database that is fast and reliable, DynamoDB is the best choice. It is the auto scale database for modern apps that needs high performance, higher throughput, lower latency, reduced cost of ownership, to make your life easier. SNDK Corp, a renowned cloud service provider offers cloud monitoring and cloud migration services as well as tools under the cloud computing services that help customers in driving and improving their productivity, output and performance – whether it’s a new cloud application or an existing application needing to be migrated.

Scaling high-velocity use cases with DynamoDB

Many of the world’s fastest-growing businesses such as Lyft, Airbnb, Redfin as well as enterprises such as Samsung, Toyota, and Capital One depend on the scale and performance of DynamoDB to support their mission-critical workloads.

No matter which sector your enterprise belongs with, you can always scale your database to cloud using DynamoDB. Let’s look at some of the common use cases across different sectors where DynamoDB proves to be an effective solution. For more details on scaling your enterprise database to cloud, read about SNDK Corp cloud computing services.

Sector	Commpon Use Cases
Ad Tech	User profile stores in RTB and ad targeting User events, clickstreams, and impressions data store Metadata stores for assets Popular-item caches
Retail	Shopping carts Workflow engines Inventory tracking and fulfilment Customer profiles and accounts
Banking and Finance	User transactions Event-driven transaction processing Fraud detection Mainframe offloading and change data capture
Media and entertainment	Media metadata stores User data stores Digital rights management data stores
Gaming	Game states Player data stores Player session history data stores Leaderboard
Software and internet	User content metadata stores Relationship graph data stores Metadata caches Ride-tracking data stores User, vehicle, and driver data stores User vocabulary data stores

Serverless IoT

Out of the box, the AWS IoT console gives you your own searchable device registry with access to the device state and information about device shadows. You can enhance and customize the service using Lambda and DynamoDB to build a serverless backend with a customizable device database that can be used to store useful information about the devices as well as helping to track what devices are activated with an activation code if required. For queries related to how you can leverage DynamoDB for your organization, contact SNDK Corp.

Case study: Unlocking opportunities with AWS DynamoDB

As companies in banking and finance build more cloud-native applications, they usefully managed services to increase agility, reduce time to market, and minimize operational overhead. Vanguard is a financial services company that started a cloud construction team to set up a lab architecture, allowing the team to experiment and innovate with any kind of open-source software within an enterprise-grade security architecture setup. By having a multitude of servers and applications, users can access any open-source application and marketplace and work on managing and automating user transactions, event-driven transaction processing, fraud detection, using a sandbox or live environment.

Many companies in the retail space use common DynamoDB design patterns. Being free from scaling concerns and the operational burden is a key competitive advantage and an enabler for high-velocity, extreme-scaled events such as Amazon Prime Day, whose magnitudes are difficult to forecast. Scaling up and down allows these customers to pay only for the capacity they need and keeps precious technical resources focused on innovation rather than operations.

One key commonality among software companies and many other DynamoDB customers is the ability to accommodate extreme concurrency, request rates, and spikes in traffic.

Netflix uses DynamoDB to run A/B testing that builds personalized streaming experiences for its 125+ million customers. To make your enterprise cloud journey a success, contact SNDK Corp, your most trusted AWS consulting partner.

Duolingo, an online language learning site, uses DynamoDB to store 31 billion items on their online learning site. With courses provided in 80 languages, 24000 read units/second and 3300 write units/second. This is a read-heavy application, and DynamoDB is the perfect choice for a storage database.

Also Read: Amazon Connect – The Future of Call Centers: Features & Use Cases

Summing Up

By leveraging the power of the AWS DynamoDB, you can take advantage of the seamless integration between your enterprise applications, by managing your database using the cloud. Storage database powered by Amazon DynamoDB helps to manage and scale your growing user base and accompanied data, thus unlocking numerous opportunities to grow your business!

AWS IoT Sitewise: Managed Data Services For Industries Equipment At Scale

SNDK CORP — Fri, 30 Jul 2021 11:25:11 +0000

We are in a huge, dynamic space of various needs, opportunities and requirements. This arrangement seems tricky and can affect not just your effectiveness but efficiency too. To make life easier, a one-stop solution for all management, collection and organization needs is the AWS IoT SiteWise. This is easy to use and a user-friendly tool that brings in various advantages to the user.

What is AWS IoT SiteWise?

It is a tool that makes the collection, storage, aggregation and managing of industry-related data easy. With this, one can take up swift and smarter data-related decisions. This platform comes bearing various features and uses. SNDK Corp is one of the renowned companies that provide next-generation technology solutions. Some of these consistent and multi-purpose solutions revolve around AWS IoT SiteWise.

SNDK Corp identifies and recognizes the utility of this tool that helps in the simplification of multiple processes. Along with this, the platform is not just a secure method but is also a convenient way of retrieving and analyzing data.

Source

Benefits of AWS IoT SiteWise

1: Quick identification of issues:

Assessing the efficiency of industrial equipment at different locations remotely becomes easier with AWS IoT SiteWise. The hassle of using a technician for the same has now been resolved. This makes the entire process quick and systematic. After thoroughly looking into the problem you would require the dispatching of the technician saving a lot of time and effort.

2: Hassle-free data collection:

Gathering and organizing data from different sites to make it accessible and easy to understand comes in handy with AWS IoT Sitewise. You can turn up to one single platform for all your data-related needs. It can easily store and manage all your data for you. SNDK Corp uses this proposition to provide next-generation solutions. Supplemented with the tool, provision of various services is possible including customer relationship management and data storage.

3: Centralizes data sources:

By the means of IoT SiteWise, building industrial processes and facilitating asset data becomes effortless. In addition to the above, launching web applications becomes convenient to give the engineers an opportunity to detect and respond to problems. AWS IoT SiteWise focuses on narrowing down different processes. As a result of the same, it becomes relatively easy to get in line with the output and waste gaps. With all of the above, it helps in keeping record of the activities, enhances processes and minimizes duplication of work.

4: Versatile usage:

AWS IoT SiteWise being a dynamic, user-friendly and helpful tool can be in various industries. This helps in collecting, arranging and using data across industries. From the manufacturing sector to the utility industry, companies rely on IoT on SiteWise for recording and detecting problems. Due to the same, the processes have been simplified and have become unchallenging.

With the above-listed benefits, it certainly becomes clear as to AWS IoT SiteWise results in the saving of not just time and effort but resources too. Visualizing and enhancing the operations via uncomplicated hacks is another unbeatable lead that this programme provides. Decision making and working become quicker and structured too.

Working of AWS IoT SiteWise

Working of AWS IoT SiteWise is straightforward. The process starts from the point where all the data and files are taken in. This is done using the OPC-UA and MQTT protocol. Moving on, it streamlines the process by offering the software that runs on portals. This optimizes the gathering and managing of the data. Through this, all the data is passed on safely to the AWS cloud through on-site data servers.

The following image explains the working of the AWS IoT SiteWise briefly. (AWS)

Source

Volkswagen Uses AWS IoT SiteWise

Irrespective of the industries, many companies are using the AWS IoT SiteWise. Credits to the benefits of the same, companies rely on this tool for uncountable reasons. One of the best examples of the same is that of the leading automobile company, Volkswagen.

With an aim to improve and enhance its manufacturing and logistics processes, Volkswagen turns its back to AWS IoT SiteWise. With minimum efforts, it becomes easy to ingest data to the cloud. Due to the same, it becomes easy to process the data further for other procedures. Above all, the reaching of the data from different locations to one for the purpose of processing makes up for a good deal. The process of data analysis has become smooth and easy that results in saving a lot of resources. (Businesswire)

Source

Also, Read Our Previous Blog Post:

Amazon AppStream 2.0 – All You Need To Know

Conclusion

With all of the above-mentioned benefits and uses, AWS IoT SiteWise has become the most robust cloud platform in the world. The services offered by the tools can be branched out for computing, artificial intelligence, storage, networking, machine learning, robotics and so on. With regards to the same, various companies count on AWS IoT SiteWise for a lot of reasons. Collect, organize, manage, analyze, repeat is the mantra the tool works on!

AWS CodeDeploy – Automating Deployment of Applications

SNDK CORP — Fri, 23 Jul 2021 12:49:27 +0000

The process of application building can be split into three parts. Writing the code, testing it, and seamlessly deploying it. But this theory is only limited to the papers. Manual deployment often results in errors and downtime of your application. What if the deployment process can be automated? Yes, AWS has come up with CodeDeploy to automate this process. With SNDK Corp Solutions, you can easily release new features and updates with a few clicks.

What is AWS CodeDeploy?

AWS CodeDeploy is a deployment service that automates the deployment of your application on various AWS resources. The automated deployment provides you with an edge over manual deployment as it minimizes the errors. It helps you release new features with ease. Your application is always updated, and the complexity is all handled by AWS CodeDeploy. Here we enlist the content that can be deployed and where it can be deployed as per SNDK Corp.

Content that can be deployed are-

Code and AWS Lambda functions.
Web applications and configuration files.
Scripts and executable files.
Packages and multimedia files.

The platforms where it can be deployed are-

Amazon EC2
AWS Fargate,
AWS Lambda
On-premises Servers

Benefits of AWS CodeDeploy

Let us have a look at the wide range of benefits it offers-

1. Automated Deployments

The core essence of this service is automation. It frees the developers from the hassle of the complex processes of Deployment. Moreover, it scales itself with the infrastructure of your application. Manual deployments are prone to errors. It might be that all your efforts go in vain and you don’t get the desired result after deployment. AWS CodeDeploy saves you from these complications and deploys your application rapidly and reliably.

2. Reduction in Downtime

Suppose you have a running application and now you wish to add some new features to it. Naturally, it will be required to pause the application for maintenance. The time during which the application isn’t available for the users is termed as downtime. AWS CodeDeploy helps to minimize downtime and maximize the availability of applications to users.

3. Centralized Control

The power is in your hands. With AWS CodeDeploy, you can also check the track of your application. CodeDeploy provides you with a detailed report of when and where the versions of your application were deployed. You can even create push notifications to receive the live status of the application deployment. Alongside automation, AWS CodeDeploy also offers you the power so that you can have control over the deployment process.

4. Easy to understand

Whether the application is being deployed at Amazon EC2 or at AWS Lambda, the experience is the same. It is very flexible in working with different types of applications. Additionally, your current release of the software can be integrated with AWS CodeDeploy for continuous automation. Its flexibility and adaptability make it easy to understand. With SNDK Corp you can shift your application to Amazon Web Services for availing the aforesaid benefits of AWS CodeDeploy.

How does it work?

After going through the advantages of AWS CodeDeploy now let us dive into it’s working. How does it manage to automate the complex processes? We can divide the methodology into three parts. Have a look at the detailed explanation of all these stages as per SNDK Corp.

1. Application-

The application means the code that needs to be deployed. It can be source codes or revision files uploaded on a Github repository or an AWS S3 bucket. Revision files are different versions of your application.

2. AppSpec File-

It is a simple configuration file with the extension .yml. Also, it is a blueprint of your deployment process. Moreover, it contains the details of your version, the source files, and the destination environment.

3. Deployment Group-

The set of instances that are associated with the deployment process comprises the deployment group. This is basically where we need to deploy our application.

Use Cases

A large Number of Deployments- In case of large number deployments a day, AWS CodeDeploy can come to our rescue. With continuous automated deployment and reduction in downtime, this service can prove to be a boon for the developers.
Multiple features deployment- CodeDeploy is used by SmartNews to support a software delivery pipeline consisting of a number of microservices such as a news crawler, image analysis engine, and content creator. In other cases where there are a number of features to be deployed, AWS CodeDeploy can be used to automate the process and integrate all the microservices.

Also, Read the Previous Post

5 Things to know about AWS CloudFront

Conclusion

In a nutshell, cases where large scale deployments are necessary for a live application, AWS CodeDeploy can be used. The reduction in downtime is an added bonus to its uses. Even for small scale applications, CodeDeploy can scale itself according to the resources. Although the process is automated, still we can have control over the process and terminate it anytime. Overall, AWS CodeDeploy is a must-have service for your application.

Facts, Features & Use Cases for Amazon FSx: Easy, Scalable, Robust & Secured File Storage

SNDK CORP — Fri, 23 Jul 2021 11:58:00 +0000

The Internet has connected the whole world and we live in a global village now. We have connected seamlessly to millions of people across the world with access to unimaginable amounts of information a few seconds away. There is a vast ocean of information on the internet, accessible to everyone. We need to store the information and organize it to our requirements to make it easily accessible. Companies in various sectors have file systems to store huge loads of information.

Amazon Web Services (AWS) is the perfect solution to make file systems fast and efficient. With AWS FSx, we can cut down on the time spent on tedious administrative tasks. It is highly reliable and enables integration of wide spectrum of AWS services. Economical in nature, it permits the use of commercially licensed file systems with abundant feature sets and fast performance. It enables high-speed data transfer through the use of its compression and parallel transfer mechanism. It allows customers to control the amount of bandwidth used during data migration.

SOURCE

Interesting Features of AWS FSx

AWS FSx offers a wide range of storage options, enabling you to optimize them and their performance for your workload options. It takes charge of operations like storage, packing, durability, availability and more. AWS is highly secure and compliant with all international safety regulations such as ISO, PCI-DSS, SOC and HIPAA. It ensures security by helping you access data through Amazon Virtual Private Cloud.

Migration of data into the AWS is made easy by the use of AWS Datasync. It is a fully managed data migration device that helps in the migration of data from the premises to Amazon FSx systems. AWS allows incremental, delta transfers allowing data migration to happen at any time.

SOURCE

There are two file systems to choose from in AWS systems based on the nature of requirement. Amazon FSx for Windows File Server is for business applications while Amazon FSx Lustre is for computer-intensive workloads. Amazon FSx for Windows File Server has many administrative features like date deduplication, end-user file restore and, Microsoft Active Directory (AD) integration. It has HDD storage option which offers the lowest cost storage for Windows applications with fully manages backups.

When creating shared file systems to compute workloads, we can choose between storage options offering different levels of performance. Amazon FSx for Lustre provides economical, high-performance storage for compute workloads. It offers shared storage with low latencies allowing multiple workloads to access data. It shares storage up to hundreds of gigabytes per second and millions of IOPS, making it the world’s most popular high – performance file systems.

SOURCE

Use Cases

AWS FSx has improved the quality and performance of many companies and their file systems. Let us see the examples of three successful companies that have thrived since they started using AWS FSx systems.

1. Infor

Infor used cloud-based storage system for their shared storage needs on AWS. It cut down costs by 50 % as it eliminated cost expenditure on the management of storage systems. It provided them storage for each of their applications independently with streamlined application maintenance.

2. Cengage

Cengage is an online educational content platform which streams content for students. It was constantly running into optimization capacity, reliability and performance issues which affected their client’s experience. AWS migrated multiple TB’s of its files, with minimal modifications for Windows file server. It gave millions of students access to high-quality content without bandwidth constraints.

3. Neiman Marcus

Neiman Marcus was experiencing slow performance with their business-critical file-based document processing application and needed a quick cloud migration solution. They moved their legacy windows business application to AWS. It solved their automation issues and also accommodated their automation needs.

SNDP Corp - Making AWS FSx Easy

AWS has various consulting partners globally and SNDK Corp is one of them. AWS tools help you allocate resources through API calls while increasing speed and performance of file systems. It has features like Elastic Load Balancing and auto-scaling which evolve your application to scale up based on demand.

SNDK Corp allows you to expand your business ventures without having to spend time on infrastructure. We can access your need and find ideal AWS solutions for you, courtesy our cloud experts.

SNDK Corp helps in easing your migration to AWS. You can build our own “software – as a– service” and “Platform – as a – service” on AWS systems with our services. We can assist you in adapting to AWS services and recommend new versions to improve efficiency and performance. We also supply reliable, scalable and secure platforms such as Microsoft Azure, Google Cloud and Alibaba Cloud. You can customize AWS to suit various business environment needs with our help, making SNDK Corp one of the best AWS consultants.

Also Read:

AWS IoT Sitewise: Managed Data Services For Industries Equipment At Scale

Conclusion

Data and information have revolutionized our lives in ways we never imagined. Information is the only currency that has an ever-growing value. The more efficient our storage systems are, the more powerful we become. The instant accessibility of properly compartmentalized data can boost your performance and Amazon Web Services (AWS) is the premier tool to get you there. Get the world in your hands with AWS and we will walk right next to you.

Amazon Connect – The Future of Call Centers: Features & Use Cases

SNDK CORP — Tue, 20 Jul 2021 17:55:33 +0000

The reason why customers contact your centre is to receive answers. Be it the introduction of a new feature or difficulty in the payment process, they contact you to get specific answers to their problems. Get into their shoes to understand their psychology when they call you. They are both curious and impatient. In such a case, receiving unsatisfactory and pending replies from your end will deteriorate your reputation.

Manually writing down the reports of calls and chat history is both a cumbersome and inefficient task. Again, writing codes to automate the process requires a high-level understanding of Machine Learning and Artificial Intelligence. Amazon has come up with its customer centre Amazon Connect which enables you to create your contact centre with advanced features. At SNDK Corp, we help you migrate your enterprise to Amazon Cloud to avail of the benefits it provides.

What is Amazon Connect?

Amazon Connect is an omnichannel cloud contact centre that provides unmatched customer service to its users. It allows you to deliver a seamless, personalized, and natural experience to your customers. Every customized user interaction you create with Amazon Connect gets available in chats and voices in real-time. Going virtual will help the agents to give customers flawless experiences even while working away from the physical call centres.

Amazon Connect: Features

Amazon Connect comes with various promising features as per SNDK Corp. Some of them are listed below:

1. Omnipresent channels

The call center agents don’t need to be technically efficient to carry out the process. Amazon Connect has the same UI for chat and voice interaction. The biggest advantage of using an omnipresent channel is, you don’t need to build different workflows for voice and chat channels individually. With Amazon Connect you can build rules and call flow and enable them across the channels.

2. Graphical contact flow builder

Contact flow is the overall experience of the user from start to finish when he/she contacts the customer care. It includes logging in, prompting the next step, transferring to the next queue, etc. With Amazon Connect, the whole contact flow can be built graphically without having to write a single line of code. You can also build contact flows that understand natural language using Amazon Lex, so callers can simply tell you what they want instead of listening to the complete Menu and then choose the desired option.

3. Automated calls

It enables you to make programmatic calls. The calls can be triggered in response to events, like reminders to fight booking or warning to credit card frauds. It provides your users with a trustworthy and excellent experience.

4. Audio features

Audio quality plays a major role in call interactions. The caller never wants to deal with an inaudible voice from your end. Amazon Connect delivers high-quality audio calls with 16kHz audio. Also, it provides the call recording facility so that the recording can be analyzed for better user experience.

5. Build chatbots

You don’t need to be a technical expert to build a chatbot. A chatbot contact flow can be easily built using Amazon Lex which comes integrated with Amazon Connect. It has the same features of Automatic Speech Recognition (ASR) and Natural Language Understanding (NLU) that powers Alexa. Chatbots are sure to give an out of box experience to your customers.

6. Real-time and historical analytics

With Amazon Connect, there will be no need to manually enter the details of every conversation and create a report on your performance. It provides you with a visual dashboard with real-time and historical metrics. They prove to be the key data in finding out the latest trends. Understanding your call centre data at the atomic level will certainly help you improve performance.

7. Fraud detection

Amazon Connect enables you to build a fraud detection model with just a few clicks. The Machine Learning model will automatically identify if the caller is trying to fetch unauthorized information. This is a must-have feature for your customer service centre as users’ security should never be compromised.

Use Cases

1: Managing peaks

With excellent scalable channels and Artificial Intelligence, you can provide uninterrupted experience to your customers. It adapts easily to the quickly changing customer needs.

2: Automation of paths

After analyzing the most asked questions, you can prepare a contact flow that will automate the response to users’ queries. This will save both time and resources.

3: Personalized solutions

With integrated lambda functions, personalized experiences are provided to your customers using Artificial Intelligence. You can direct the customer to the appropriate queue by looking up at their records. It will provide a more familiar experience for your customers.

Also, Read Our Previous Blog Post:

AWS Cognito: Features, Architecture & Use Cases

Conclusion

Peak management will require temporarily hiring new agents and mismanagement will lead to loss of customer satisfaction. Amazon Connect has taken the initiative to provide your company with an efficient and low-cost solution to handle such situations with ease. With an easy to understand and no-coding interface, it makes it user friendly for even non-technical agents. However, to provide an unmatched customer care experience, migrate your business to Amazon Cloud with SNDK Corp solutions. Amazon Connect is sure to become the future of call centres with its powerful and robust features.

Endpoint Security: Importance & 5 ways to help safeguard IT in the workspace

SNDK CORP — Thu, 20 May 2021 17:56:57 +0000

Learning and earning professionally is something that everyone wants, but what is completely another story, is job security. Ultimately, we all desire job security. We want to know that our job is safe and that we are valued by our management. It’s hard for the employees to perform their best if they have to stress or worry about the future of their job. It’s very important to understand the fact that everyone wants to feel safe and secure. People worry that they could be replaced by a new fresher hired out of university or cheaper labor abroad.

Keeping your goals on track is the most crucial thing to do when it comes to improving your financial stability. Employees who settle into a long-term position are likely to establish their career goals that lead to a positive impact on their financial situations and personal lives. Most importantly, providing job security for employees boosts the company’s reputation as a good employer. Moreover, it increases the company’s bottom line and enhances productivity. A team of employees who can stick together for a long time is far more likely to remain dynamic and productive for bringing innovation.

What is endpoint security?

Endpoint Security refers to the practice or process of securing or reserving endpoints or entry points of end-user gadgets like laptops, desktops, and mobile devices on a network from being exploited by malicious attackers. Endpoints serve as a point of access to an enterprise network and create entry points that can be abused by cybercriminals. Endpoint security has evolved from traditional antivirus software to provide extensive protection from sophisticated malware.

All enterprises, regardless of their sizes, are at risk from hacktivists, organized crime, and malicious threats. Endpoint security is often considered as cybersecurity’s frontline and is the first place to be looked upon by organizations to secure their enterprise networks. The volume and sophistication of cybersecurity threats have grown steadily, creating a need for designing more advanced endpoint security solutions. Today’s endpoint protection systems are designed in such a way so that they could easily and quickly detect, analyze and block the attacks in progress.

Importance of Endpoint Security

Several reasons are supporting the importance of endpoint security as a part of enterprise cybersecurity.

Data is the most valuable asset for businesses today, so losing the data or access to the data could put the entire business in jeopardy.
The employees are completely relying on laptops, desktops, or mobile phones to connect to the company’s network, therefore centralized security solutions are no longer adequate.
Hackers are constantly forming new ways to break into the network to gain access and steal data. Therefore, endpoint protection platforms are a must for securing modern enterprises.
Businesses can maintain greater and effective control over the ever-growing number of access points, thereby blocking threats by configuring endpoint devices to meet security standards.

Importance of Endpoint Security

The sensitive information of the enterprise is exposed to a greater risk each day. Therefore, a proper investment for standard end-point security solutions is mandatory to prevent data breaching. Moreover, according to a recent survey, more than 70% of all the data breaches happen to the vulnerabilities of end-points. New advanced file-less malware is estimated to make up 50% of malware attacks in 2019. The global pandemic, in the year 2020 has forced many employees to work remotely, so organizations must enforce more endpoints than ever.

What are the 5 ways endpoint protection can help safeguard IT in the workspace?

Market and industry disruption is a part of the new normal. Despite all the pressure of employees work and stressing business operations, your enterprise security can work rock-solid in any condition.

What are the 5 ways endpoint protection can help safeguard IT in the workspace?

The endpoint protection is capable of delivering a scalable modern desktop experience.
You can enable a choice of unified endpoint management solutions to consider to secure and manage the apps across the endpoints.
Some of the endpoint protection solutions are better together because they empower information security to protect businesses against attacks.
The endpoint security solutions boost employee productivity and engagement with a secure and complete workspace.
Remote workers and secured devices can be enabled and the apps can be delivered to all your employees who need to perform their jobs.

Conclusion

Endpoints are now forming the new perimeter as the need for security is constantly evolving in today’s tech world. Enterprises are growing and so are the vulnerabilities, so regardless of stature or size, all enterprises should enforce secured endpoints mandatorily. Although, there are multiple endpoint security alternatives available comprehensive protection involves much more than just installing anti-virus software. Policy management, centralized management, and configuration system, patch management, and advanced device control are the four features that are crucial to a good security plan.

How Smart Wastewater Management Systems Are Making Your City Smarter?

SNDK CORP — Mon, 03 May 2021 18:37:08 +0000

Wastewater Management in Smart Cities Using IoT Technology

Water is one of the most essential natural resources for all living beings to survive on earth. But our precious natural resource, fresh water, is getting depleted and scarce day by day. Many people in this world face and suffer from water scarcity for at least one month each year. Our current wastewater management systems have certain loopholes, like complex installation, higher costs, and maintenance issues, because of which these systems cannot meet the increasing demand for freshwater. Water utilities have devised some more effective and smart freshwater wastewater systems that can reduce water wastage.

This world relies on technology. The links between smart technology and sustainable development are leading to even greater demand for the Internet of Things (IoT) and more efficient technology-directed waste management. The world has adopted IoT technology for waste management processes, therefore smart cities are emerging for environmental reasons. Smart city waste management using IoT includes sensors for capacity and weight, WSNs, and RFIDs. Five smart cities are at the forefront of harnessing IoT to enhance waste management – Barcelona, San Francisco, Singapore, Seattle, and Seoul. An example of a smart waste management system is a sensor being attached to a trash bin measuring fill level, and a communication system transferring data to the cloud.

What is Smart Wastewater Management?

Smart wastewater management is defined as the use of technology to optimize sanitary network performance and wastewater operations to supply reliable sanitation for communities and pollution-free clean water. Smart wastewater systems perform by detecting and controlling combined sewage overflows and chemicals in wastewater with the help of IoT sensors to meet the demand for freshwater in smart cities. The major utilities of smart wastewater management are as follows:

Remotely monitor and detect problems to prioritize and recognize maintenance issues.
Consumers can be provided with tools and information to enable them to make informed choices about their behavior patterns.
Comply with policies and regulations on water quality and conservation transparently and confidentially.

Why urban cities need smart wastewater management?

Clean water and sanitation is the key to living a good and healthy life. According to a recent survey, around 4.5 billion people across the world lack well-managed sanitation services. Moreover, around 2.3 billion even lack basic sanitation. 80% of the wastewater goes into the waterways without treatment. This is where smart wastewater management system2 comes into the picture. The tools from this system help the system operators reduce the amount of untreated discharge into the waterways and ensure that sanitation networks cater to the service level goals.

Process of Smart Wastewater Management Systems For Water Conservation

Reliable communication between administrators and wastewater management systems![smart wastewater management] brings utility and cost savings together. It assists us with finding areas where water wastage is likely and taking quick decisions and actions to minimize wastage of water.

Process of Smart Wastewater Management Systems For Water Conservation

1. Preventing combined sewage overflows:

In the monsoon season, rainwater results in an overflow of combined sewer systems. IoT sensors can help water utilities to detect overflows in real-time and take appropriate actions to minimize water wastage.

2. Tracing chemical detection:

IoT plays a significant role in detecting chemicals in water pipelines. In the case of non-IoT wastewater management systems, researchers would have to detect chemical levels manually, which could be a tedious process. IoT sensors are smart enough to send alerts to a remote dashboard. Tracing chemical detection early will help optimize the wastewater treatment processes and will make sure the chemical release is within limits.

3. Replacement of leaky pipes:

A leak in distribution pipes can result in a heavy loss of water. So, there is a need to change the pipes regularly. IoT sensors can collect data like topography and weather records. AI, on the other hand, can analyze the data to search for patterns to provide hints about which pipes are at risk for leakage.

Advantages of Using Smart Wastewater System

Integrating a smart wastewater system is a great way for water utilities to give new life to the investments they have already made. They have laid out their basic foundations in both assets and technology and now have progressed towards leveraging these expenses in the infrastructure in place.

Advantages of Using Smart Wastewater System

1) Real-Time Data Integration:

Real-Time Data can be transformed into valuable information for quick decision making in the areas of utility outside the control room. The utility team can stay aware of what is going on in the field every time and can respond immediately and appropriately to any problem by migrating the real-time information out of the control room. Whenever there is a pipe leakage or a faulty piece of equipment, the utility team can dispatch crews immediately to the spot with the specific information required.

2) Enhancing Customer Satisfaction:

Having a flexible system in place allows utilities to set their future goals. They can gain a more precise view of production versus consumption by importing data from the Customer Information System (CIS) into the SCADA system. Utilities can even communicate with customers accurately by linking hydraulic model simulations with the CIS.

3) Accurate Forecasting of Demand:

Utilities depend on historical data to create a demand curve so that they can properly adjust their production to make sure they are operating at peak efficiency. However, the process can be automated by using an AMI system so pumping regimens can be adopted to more appropriately fit the demand. A Demand Management System (DMS), on the other hand, can track the water demand where utilities can program pumps to cater to the specific needs of saving water and energy.

Conclusion

In a nutshell, we can say that the demand and advantage of IoT will keep on expanding in every domain. We can not only conserve and preserve our valuable resources, but we can also meet the demands and expectations of people adequately through IoT sensors. Most of the enterprises have already adopted IoT-based services after getting aware and acquainted with the water management issues. Consult SNDK Corp for IoT-based services in India and USA.

What makes Untangle NG (NextGen) Firewall, SD-WAN, different from other Mainstream Firewalls?

SNDK CORP — Wed, 21 Apr 2021 17:35:42 +0000

This is the generation of the internet. It is becoming one of the most widely used platforms for growing business. Small and medium scale businesses often ignore the aspect of securing their products and networks due to the primary reason for lack of budget. With big IT firms strengthening their security, hackers have shifted their targets to such small businesses that carry assets of equal importance.

So, even a small business is at a high risk of a data breach. We at Untangle provide simple and affordable solutions for network security and threat management.

Our Products

Untangle security framework includes the NG (NextGen) Firewall, SD-WAN router devices, and a Command Center in a single integrated and modular solution. As a trusted solution, we can help you understand your risks, optimize your resources, help detect threats, and prioritize your business applications to accelerate the growth of your business. Our products cover the complete technology spectrum ranging from simple Wifi connection to the complex Internet of Things.

A: NG Firewall

Protecting every device in your network can be both a complex and expensive task. NG Firewall provides a simple and cost-effective solution to the same. It delivers scalable and unified threat management systems designed specifically for organizations with a limited budget. From content filtering to advanced threat protection, NG Firewall provides a browser-based and responsive interface to monitor devices remotely.

Here we epitomize some of the most important features of the NG Firewall.

1. All-round security at Gateway:

NG Firewall effectively blocks all hacking and phishing attacks even before they can reach the systems. ScoutIQ™ cyber threat intelligence aggregates information across various IPs and URLs observed and provides superior protection against unknown and emerging threats. Our solutions filter out every possible kind of cyber attack and provide you with all-round security.

2. Deep Analysis and complete Control:

With Untangle NG Firewall, you get detailed and visual analysis of real-time data. The dashboard delivers event logs and notifies you against any abnormal activities of the network or a user. The visualization provides you with complete control of the network. Additionally, you won’t need any new device to check the status.

3. Zero-Touch Provisioning:

Untangle Command Center gives you the ability to view all the NG devices remotely. You can view your current deployments and deploy new appliances with just a few clicks from a secure login system. You can keep users and data safe regardless of the location. The network orchestration makes NG Firewall extremely easy to use.

B: SD-WAN Router

Internet connectivity and applications have become a vital part of businesses around the world. As your business evolves, video conferencing, cloud-based services, etc. increases the bandwidth requirement of your network. And network failure in a critical business meeting can be considered unprofessional too. Untangle SD-WAN router is a one-stop solution for building advanced internet infrastructure with a centralized management system.

1) Branch Office Connectivity:

With Untangle SD-WAN router, you need not worry about network failure. It features multiple ports for Wifi, LTE, and Fiber connections to deliver multiple internet paths. This secure system automatically eliminates downtime. The VPN tunneling securely connects branch offices to the corporate network which adapts to the bandwidth usage.

2) Built-in Firewall:

Not only an optimized network but the SD-WAN router also comes with a built-in firewall that protects your network from all kinds of cyber-attacks and provides you with a secure and fast network. It drops all kinds of traffic that can prove to be harmful to your network.

3) Application-Based Routing:

The identification of the application is done at the first packet by Untangle’s patent-pending Predictive Routing technology. You can easily define the applications that need to be prioritized. The advanced routing capability enhances and maximizes employee productivity.

C: Command Center

Command Center is the integrated cloud-based console that gives admins the ability to successfully manage and monitor your network traffic. Both the NG Firewall and SD-WAN router systems can be managed under the same roof. It is a very powerful tool to manually deploy security firewalls accessible from any browser. Control and security, we have both covered for you. The following are some of the features of the Command Center.

I. Simplified Management:

The dashboard gives you an immediate picture of the devices connected across your network. Complete information on your deployment and connectivity is available at your fingertips. Additional information such as top bandwidth usage, uptime, and network summaries are also presented. In a nutshell, the Command Center keeps you in control of your network.

II. Endpoint Security:

With Command Center, you receive notifications for every abnormal or unusual behaviour across multiple deployments. This keeps you updated with new and unknown threats. You also get a comprehensive monthly report for all your deployment connected across Command Center.

Also Read: How NextCloud Differentiates From Its Competitors

Conclusion

Untangle is the most comprehensive network and management choice for small-to-medium sized businesses. We have gained the trust of over 40,000 happy customers protecting millions of devices from security threats. Untangle continues to fill in the security gaps with their certified engineers and round the clock customer care. Special pricing is also available to qualifying schools, NGOs, and government institutions.

We’re confident that you won’t find another security partner more committed to your success than Untangle. Consult us at SNDK Corp for exploring more about network security and cloud computing services.

AWS Lambda: How to manage function Concurrency limits & throttling

SNDK CORP — Thu, 01 Apr 2021 12:14:19 +0000

What is AWS Lambda?

The Amazon Web Services Lambda is a cloud service which response to all the actions within your application, it inspects all the actions taken in your application and responds by deploying the user-defined codes. Your AWS account can respond to 1000 requests from your application user at the same time, which means your account has 1000 default concurrent executions. You can set a limit of concurrency for all your lambda functions which will allow you to reserve a certain number of your account’s total concurrency level for that specific function and this limit will help you specify the number of functions that can be invoked at a time.

Working of Lambda Function and Lambda Throttling

Each request triggers an AWS lambda to launch and process to carry out a certain function and every AWS user gets 1000 unserved concurrency limit for an account when this limit is reached then lambda will not invoke any functions and throttle it instead.

Throttling is simply an intentional rejection of a request by lambda and to not carry out that function.
All the lambda functions of an account can use the pool of 1000 unreserved concurrent executions.
If one or more lambda functions receive 1000 request separately or in total, then all the lambda executions will be run through the common pool of unreserved concurrent executions and any future request of lambda functions would be declined and you can no longer entertain any further requests. Here, it becomes necessary to prevent further requests from being unnecessary throttled.

How to Prevent Lambda Function Throttling?

Lambda function throttling can be prevented by a few techniques, it can be done by requesting a higher limit of concurrent executions for your AWS account. You can increase your account’s concurrency limit at no cost, this can prevent your application from lambda function throttling but cannot eliminate it.
Elimination of lambda function throttling can only be done by increasing your account’s limit to a very high number of concurrent executions which can cost you a lot. It can also be done by reserving some executions per function, you can reserve a certain amount of your account’s total concurrency limit for a specific function.
This will allow your reserved lambda executions to be untouched by other functions and will be only used by that particular function, preventing throttling of requests due to exceeding your account’s limit.

Other reasons for setting a concurrency limit

Cost and Security: Someone can accidentally or intentionally make a huge number of function requests to your system, which can result in costing you more or invasions in your systems and data loss.
Performance: A large number of functions being performed at the same time can affect your performance and slow down your application.
Creating an Off switch: This helps you in shutting down your systems and allowing zero traffic through your processes.

Conclusion

The AWS Lambda inspects all the actions taking place in your application and responds through your user-defined codes, all the requests made by your application users are entertained by this lambda function. Your account has a limit of 1000 concurrent executions can entertain 1000 requests at a time and perform those functions, due to this limit the exceeding number of requests get automatically declined by your lambda which is known as lambda function throttling. To prevent this throttling, either you can increase your account’s concurrent limit or you can reserve a certain number of total concurrent executions of your account for a specific function. Reserving certain concurrency for a function will help you from throttling of that lambda function as it can use the untouched executions and carry out that function.

The Cloud in Future and Beyond

SNDK CORP — Thu, 25 Mar 2021 10:48:29 +0000

Cloud computing is rooted back in the 1060s when it occurred as a thought to American scientist J.C.R Licklider. Since 1960, cloud technology has grown immensely and has been launched by Amazon Web Services, Google and Microsoft, and the top companies have migrated to cloud and achieved great success because of the edge computing provided by the cloud. Serverless computing, AI and the IoT are reforming the definition of technology and new opportunities. Cloud computing has grown a lot after 2006 as in the year, Amazon came up with the EC2 and has achieved huge success with the cloud model.

Current Trends of Cloud

The current trends of cloud computing have been so successful that 50% of the world’s largest companies have migrated to the public cloud. Cloud computing gives a new strategy to these companies to gain profit and customers, the cloud enables you to connect to your farthest resource centre and collaborate with it to develop and grow together. The cloud has made it easier to keep track of all your transactions, profits and loss, storing all your customer and service data on the cloud databases. Providing the most secure IT environment to save all your information and applications, and access them later on any device through the internet. The increasing trust of enterprises is attracting other organisations that are in search of a safe environment for their servers and will result in large numbers of cloud adoption in the next decade.

Edge Computing: The New Future of Cloud

Cloud computing is centralised data centres running thousands of remote physical servers but edge computing has given a new shape to cloud computing and allowing you to have instant access to your data and deliver your resources at the shortest time. Edge computing is a distributed cloud infrastructure where it pushes certain compute processes away from central data centres to closer network points to users, which cuts the costs of connectivity by sending only a limited set of important information.

Serverless Computing technology

Serverless computing was originated in 2014 in AWS Reinvent Conference and has gained much recognition in passing years. It is a remarkable development in cloud computing and has required reimagining traditional development paradigms at large. Cloud computing has grown into a serverless computing technology that allows you to avoid provisioning and maintaining servers while producing the code. It enables you to manage the code execution only when it is required and is charged only when the code is running.

Also Read: Benefits of Moving to Cloud Disaster Recovery Plan

Open Source Enterprise

It has gained enormous popularity in the IT world and continues to give rise to innovations at the rapid rate of cloud adoption. Open source is getting largely benefitted by the cloud and giving scope for more development for the organizations taking leverage of the open-source. Open source is where you’re provided with the code of the particular software and you are allowed to make changes in it to make it better or invent something. Open source projects have given opportunities to a whole lot of organizations to build their applications and grow their business. Organizations are growing with the cloud and open-source, adopting their businesses and application solutions, and evolving all around the open-source itself.

Future of Cloud in 2020 and Beyond

We see the future of the cloud as in 2020 with a huge number of migrations and a number of developers to manage your cloud databases, helping you to migrate your software code to public cloud servers. The services provided by the cloud are attracting organizations to set up their cloud servers and easily carry out all their services. The future beyond 2020 has a lot of innovations to come by and providing services to more than 80% of developers is not a very distant future. Cloud computing had a great journey in the previous decade and awaits much more in the coming years as it has opened doors for AI which offers the ability to manage and automate your processes to adapt according to the future needs of your business.

Also Read: 7 Reasons To Migrate Your Business To Cloud

Conclusion

From the present trends to the future beyond 2020, the cloud had undergone a lot of technical advancement availing numerous features to all of us, helping us grow at a rapid rate and expanding our businesses. Edge computing has contributed a lot in cloud computing making transactions faster than ever and cutting the costs of connectivity whenever possible. Serverless computing gives an incorrect impression as it still works on the server, but it allows you to manage the code only when it is required. Open source has given endless opportunities to developers with the contribution of cloud computing to invent something new, something better and will keep giving fuel to innovations. All of these combined are enlightening the future of cloud computing and paving the path for development.

AWS Appsync: Simplifying Application Development

SNDK CORP — Sat, 27 Feb 2021 06:41:19 +0000

Building an application requires designing both the front-end and the back-end. And then comes the heavy-duty of streamlining the data flow between both the parts. Amazon Web Services has devised a powerful tool for handling the back-end of your application. Sounds interesting? SNDK Corp enables you to migrate your application to the AWS realm for you to benefit from the services provided by it.

What is App Sync?

AWS AppSync simplifies application development by letting you create a flexible API to securely access and combine data from the data sources of Amazon. In simple words, it acts as an adhesive joining the client-side of your application with the Amazon realm. SNDK Corp provides you with the solution to synchronize your front-end and back-end with AWS AppSync. It does the tedious job of creating the back-end for you. Therefore, you can focus on the User Interface and the Client-Side of your application while the datasets and the API’s will be managed by the AWS AppSync.

AppSync comes with tons of possibilities to explore. To standardize the structure of storing and managing the database, we use GraphQL. GraphQL schema layouts the format of data that we intend to create.

Benefits of App Sync

AppSync comes with a wide range of interesting advantages. SNDK Corp makes working with AWS AppSyc a lot simpler. Let us take a look at the benefits offered by AWS AppSync-

1. Time:

Half of the work regarding the back-end will be handled by AppSync which saves most of your time. You can easily focus on your website or app without worrying about the complex infrastructure behind it.

2. Scalable:

AppSync will scale itself according to the traffic and the number of people using it. No matter if it is a small scale application or a large scale e-commerce website, AppSync will do the work efficiently for you. It is also very fast to set up. You can easily build API with the go.

3. Realtime applications:

This is a huge advantage of using AppSync. Any change in the database is reflected across all the clients in realtime. This job can be cumbersome if you plan on coding the project yourself. Your application will inherit this splendid feature without putting extra effort into it.

4. Offline Access:

Another leverage for switching to AppSync. It syncs the app data so that all the requests and queries can be performed even when the device isn’t connected to the Internet. The changes will be reflected as soon as the device gets connected. AppSync will take care of the data conflicts.

5. Unified Database:

All your datasets will be under the roof of Amazon Web Services. AWS AppSync supports all the services provided by Amazon like Dynamo DB, Elasticsearch, Aurora serverless, Amazon Cognito, and any other Amazon Service that you would like to implement in your application.

6. Security:

Security is a major concern for your application. Amazon provides a trustable and reliable secure access to your database. You don’t need to create a security system before launching the application. AppSync also allows you to define your security system for your data using multiple concurrent authentication modes.

USES of App Sync

AWS AppSync finds its usage in every dimension of application building.

1: Data Broadcasting:

The realtime synchronization feature of AppSync is a boon for the developers. Applications can be developed that include real-time streaming or collaboration on a project. SNDK Corp Solutions help you to avail of this robust and flexible service of AWS.

2: Chat Applications:

Chat applications are another source where realtime features are used. You can build a chat application that will be accessible even offline.

3: Internet of Things:

You can now power the future of Living. IoT is one of the most trending technology now. You can create a realtime dashboard to control the devices connected to the network.

Disadvantages of App Sync

AWS AppSync isn’t a bed of roses. There are certain disadvantages of using this service-

1: Learning

This disadvantage can be perceived in both ways. It can also serve as a boon for others. To use AppSync, one must have good command over other Amazon services such as Cognito, DynamoDB, Aurora Serverless, and Lambda. This might be a long process taking into account that learning GraphQL and AppSync also comes in this list. In case you are well versed with these services, you are good to go!

2: Less Control

As everything is handled and resolved by AWS itself, debugging your code can give you nightmares. If you love coding for the back-end of your application, AppSync is not something you will be excited about.

Explore Other Blogs On AWS Cloud Solutions and Services

Amazon Kinesis: Infrastructure, Benefits and Use Cases

Wrapping Up

Covering the spectrum of AWS AppSync, we can conclude that it is a blessing for the developers. It equips you with the comfort of focusing on the application building without worrying about the complicated backend processes. It comes with the supplementary benefits of building extensible, secure, and offline real-time applications. Implementing such features can be a challenging task without AppSync.