From survey customization and delivery to getting your first set of user responses, Delighted’s Product/Market Fit template is the fastest and easiest way to measure product/market fit.
Now you can learn valuable insights about the people in your market, what they want, and the key areas your business can work on for growth.
Every second, 45 people answer a Delighted survey
Delighted powers 300+ million surveys a year
Ask the right product/market fit questions, like how disappointed users would be if they could no longer use your product.
Users answer the survey directly within the channel, leading to high response rates without compromising your user experience.
Surveys are delivered to email addresses you provide. Customers respond directly in the email. No external links!
Automatically gather feedback directly on your website. We ensure a steady stream of feedback with Adaptive Sampling.
Create seamless in-app surveys for mobile. Use a simple development kit adaptable to fit your team’s requirements.
Share your survey link URL in chats, email signatures, receipts, and more. Customers respond on your branded survey page.
Trigger web/in-app surveys based on usage criteria, schedule email surveys in Delighted or via one of our pre-built integrations, or hook into the free Delighted REST API for more custom configurations.
If you’re surveying via multiple channels, survey throttling powered by Delighted AI evenly spaces your surveys. No one gets surveyed too often, and you get a constant stream of new feedback.
When 40% of users respond “Very disappointed,” it means you have strong product/market fit. Delighted’s reporting features keep that number front and center.
Drill down into trends with your real-time feedback dashboard. Tag themes, filter by commonly used keywords, and monitor your PMF over time.
Slip our pre-built reports directly into your team presentation, and slice and dice your feedback with a built-in pivot table.
Trained on the most important feedback themes monitored by our customers, Smart Trends scales feedback analysis by surfacing insights from free response comments.
Import customer meta-data into Delighted so you can analyze feedback by customer cohort: demographic, plan size, location, feature used – the sky’s the limit.
Promote transparency, collaboration, and alignment. Delighted PMF software makes it easy to share and act on your user feedback so you can grow faster, better.
Join 75,000+ of the world's most beloved brands
Discuss feedback in Slack, trigger surveys from Stripe, sync feedback to Salesforce, store all your feedback in a data warehouse, and more.
Delighted helps some of the world’s most coveted brands gather actionable feedback from their customers.
Sign up now and start measuring PMF (product/market fit) today.