FAQ
Here are some frequently asked questions:
-
How do I cancel my subscription?
- Go to the Settings app on your iPhone
- Choose iTunes & App Store
- Tap your Apple ID at the top of the screen
- Tap View Apple ID (you might need to sign in or use Touch ID)
- Tap Subscriptions
- Under Subscriptions, tap XX name
- On the Apple sign-in page, sign in with the Apple ID you used to purchase your subscription
- Tap I’d like to > Request a refund
- Select the reason for the refund request > Next
- Select the purchased item > Submit.
If you’re dissatisfied with our product, let us first apologize for not meeting your expectations. You can ask for a refund through Apple by following these steps:
You’ll be updated by Apple within 48 hours. Unfortunately, we don’t manage your Apple subscriptions and payments, so we can’t issue refunds directly. For further information on Apple refunds, refer to Apple Support at the bottom of the linked page. Apple Support url: https://support.apple.com/en-us/HT204084
Contact Us
If you need further assistance, please fill out the form below or send us an email at support@appname.com. We'll get back to you as soon as possible.