Recognize an FTC Impersonator

An unexpected package from an unknown sender arrives in your name. You open it and find a note that says it’s a gift, but it doesn't say who sent it. The note also says to scan a QR code to find out who sent it — or to get instructions on how to return it. Did someone really send you a gift? Or is it an attempt to steal your personal information?

If you don’t know what a loot box is, just ask any kid in your life to explain it. While you’re at it, ask them about the video game Genshin Impact. Then tell them about why the FTC just sued the game’s developer HoYoverse (Cognosphere Pte. Ltd and Cognosphere, LLC) for its confusing loot box system that costs players a LOT of money.

Whether you’ve driven through a toll recently or not, you might’ve gotten a text saying you owe money for unpaid tolls. It’s probably a scam. Scammers are pretending to be tolling agencies from coast to coast and sending texts demanding money. Learn how the scam works so you can avoid it.