Recording playback error

[dtorino]

My cloud recording of a meeting is saying "The media playback was aborted due to a corruption problem or because the media used features your browser did not support." after about 1 hour of playing fine. Any help would be appreciated.

[YaBoiB]

Hello @dtorino, 

 I would need the meeting ID number of the meeting to see if I can restore the recording. I will DM you as we do not allow meeting IDs to be posted in this forum. 

[dtorino]

Hello Brandon, I got your DM but can't reply to it. How do I get you the information you need?