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Welcome

Everything you need to know about joining our Community

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Chats & Hacks

Top tips and the place to discuss everything SMARTY

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FAQ

Search the most commonly asked questions about SMARTY

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Discuss all things technology, from mobiles to music, games, TV and more

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Help Videos

Looking for help? Check our handy Help Videos

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Community Activity

Setting up your Android device to work abroad

Your SMARTY SIM will not work abroad unless you make a one-off change to your phone settings. We’ve created a step-by-step guide to easily set up your phone to work for roaming. Follow these steps to get your phone ready: Go to ‘Settings’ ...

YulianK by SMARTY Community Manager
  • 6104 Views
  • 0 replies
  • 15 kudos

Setting up your iOS device to work abroad

Your SMARTY SIM will not work abroad unless you make a one-off change to your phone settings. We’ve created a step-by-step guide to easily set up your phone to work for roaming. ✈ Follow these steps to get your phone ready: Go to ‘Settings’ ...

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YulianK by SMARTY Community Manager
  • 5655 Views
  • 0 replies
  • 18 kudos

Resolved! [Main Thread] Premium rate / short code text messages

Hi I gather from a few other posts that these are not possible at the moment! I found this in some information blurb from SMARTY -  " At some point you'll be able to send other kinds of messages which will be chargeable. This will include premium-rat...

Resolved! Adult content blocked on mobile data...

... But comes through on WiFi. Adult content filter is set to off in the app, and when I authorise the £1 payment to verify I'm over 18, the app gives a failed  transaction message yet my bank notifies me it's gone through? Any ideas? I've cleared th...

Towser by SMARTY Pioneer
  • 28938 Views
  • 23 replies
  • 5 kudos
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