Other phones & Devices

New customer I think...

I am leaving Three, got my PAC # sent to EE when I ordered  a SIM card on the 10 Sept, got email saying they have my order, and now nothing. Assume they don't track SIM card orders as showing nothing? I've joined as a member. Tried to phone them but ...

Annual check up

Hi, I went into my local EE shop to enquire about having an annual service check done on my phone, only to be told they'd stopped doing them in June this year. If that is the case why can I still book it through the my EE app? I just want some clarif...

Trying to add mobile plan to Galaxy Watch Ultra

I'm trying to add a watch plan to my Galaxy Watch Ultra (which i purchased direct from Samsung). I currently have a monthly SIM account on EE, which I use in my Microsoft Surface Duo 2 android phone.If i try to add a mobile plan in the Galaxy Wearabl...

Issue with setting watch plan on Galaxy watch 7

Hey, anybody also having trouble adding your watch plan to your Galaxy Watch 7? Usually, the watch app on the phone finds the plan and installs it quickly but now for some reasons the plan cant get pushed in to the warch. I've called EE multiple time...

Over the top pricing?

Hi, just checking in with the community here. I'm overdue an upgrade so popped into my local shop. I'm on a pixel 4a at the moment (I know, but I'm just not that bothered by an up to date phone), so was looking to stay with Google. I've had this hand...

unlocking my Alcatel

I can't swipe to login

After software update I have been unable to swipe and log into my phone 

Phone on mute . I cannot get it to go off mute. I can hear caller but no one can

My phone is on mute I cannot get it to go off mute I cannot make calls or talk on WhatsApp