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Discussion about Mobile services, like roaming, calls, messaging etc

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Re: My Smartphone is not receiving texts

Hi, my phone does the same thing. I can't receive any messages from anyone! I also can't top-up my credit and data! I tried contacting '150' on the messages app but scince I have no credit I can't text '150'.

Disappointing and poor customer service

The customer services are very poor indeed.  My case was being dealt by a woman in Tech Customer Services by name 'Haz *****' who tried to finish up her part by closing the open case as soon as possible without a proper resolution to the issue. As th...

£300 overcharge for data roaming

Spoken to various EE customer service advisors who have each confirmed that my all inclusive roaming extra means I can use my plan data as normal in EU and USA (plus a couple of other places).So to my surprise I received notification of a £300 overch...

Abbyx0 by • Investigator
  • 203 Views
  • 6 replies
  • 1 Helpful

EU Roaming on MP All Rounder SIM package.

I have taken out a new contract having previously had  a SIM only contract with 160GB which I could use in the EU with no data cap. My wife and I had a boost on this recently as we also renewed our Broadband, to unlimited which, they told me could be...

Can't Divert All Calls To Another Mobile (Android)

I've just switched to an EE PAYG pack.  On my Pixel 6 Pro with my previous (pay monthly) provider, I could divert all calls to another mobile number.  However, repeated attempts to do this with the new SIM result in failure.  The preset diverts on bu...

Slioch by • Explorer
  • 32 Views
  • 2 replies
  • 1 Helpful

text not arriving in the netherlands

My elderly sister lives in the UK and has EE as provider. I live in Holland and have a "normal" provider called Ben. We text each other regularly. Went to France on holiday and no problems until 29 august. At that moment I no longer received texts fr...

Phone off

I lost my phine last week I had it switched off and had an over due bill .....I got my phone back and paid the bill .......I've tried since wensday to get my phone bk on ....even 5 hours on chat on Saturday....they told me to switch phone off to see ...

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