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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 56585 Views
  • 88 replies
  • 28 Helpful

Samsung Tab 6 screen failure

Hi Have a Galaxy Tab s6 ( not Lite) with a screen that doesnt function - as best I can tell the tablet turns on I get haptic feedback on contact and vibrations when I plug it in but have no way of knowing if it still properly funtioning and whether w...

DinoK by • Explorer
  • 25 Views
  • 3 replies
  • 0 Helpful

Resolved! Lost my phone in China

Help please. I have come from the UK to China to visit the Canton Trade fair and on the first day I lost my phone a Galaxy S24 Ultra. I need a phone urgently as communicating here is causing me some distress. There is a Huawei shop next door to my ho...

Derdle by • Investigator
  • 305 Views
  • 21 replies
  • 5 Helpful

MCK code

I just tried to enter an unlock code for several times after it failed to accept my unlock code... and ask to enter MCK code. What is the MCK code? thanks

BBlim by • Explorer
  • 56935 Views
  • 81 replies
  • 72 Helpful

Moisture in charging port

HiThree months ago I paid for a new charging port as I was getting the error that there was moisture in the charging port.  I have now just got this again! Surely a new one should last longer than 3 months?I have an A52s which does not support wirele...

Whisperz by • Investigator
  • 182 Views
  • 9 replies
  • 6 Helpful

Galaxy Watch 7 / Ultra (LTE)

Hi all, is anyone successfully using a Watch 7 or Ultra on LTE successfully, and able to make calls from the watch?(or anyone else having issues?)I have a Galaxy Watch Ultra, have activated a paired £7/Month eSim for the watch but it does not work pr...

Jason_K by • Contributor
  • 4933 Views
  • 65 replies
  • 4 Helpful

Google pixel 8 problems

I got a Google pixel 8 on a good as new contract ever since I have had it 4 months now it has been randomly turning its self off and some times I can't turn it back on till I plug it in to a charger but then it still might just turn it's self off I h...

SamT88 by • Visitor
  • 75 Views
  • 1 replies
  • 0 Helpful

Resolved! Unlock samsung phone

I have followed the instructions for unlocking my Samsung phone, I get the 16 digit code. The instructions then send you back to the page that has no other instructions and does not at all tell you how to unlock the phone. I followed online instructi...

Cannot set up card to pay contactless in Google Wallet

Recently switched from Apple to Android (and also changed networks) as I wanted a flip phone (Motorola razr 50). Pleased with phone but no matter what I try, I get the message from Google Wallet "unable to set up contactless payment at this time, con...

Treverly by • Investigator
  • 97 Views
  • 4 replies
  • 0 Helpful
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