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What percentage of your untracked items 'disappear'?

Currently I only offer tracked postage options as in my other account this is required as I also need SOD on that account. So, I have been used to only offering tracked options. I currently have some items that might be more suited to untracked optio...

Confused with an Ebay payment.

I sold an item for $95.00 from Australia to the UK. The buyer paid Ebay $154.26, which included $33.55 for postage and $25.71 VAT collected by EBay, (which was over 25%. I only got paid $58.76, which doesn't even cover my costs. What's going on here?...

How to opt out of "free local pick up"

Recently all of my listings changed to include "free local pick up". This lead to someone in another state bought something without realising that pick up was very far from where they lived. I have ended all of my listings to try to clean up this "fr...

Ebay not letting me list

Hi Ebay, I've been trying to list an item this morning about 3 times now... when I have everything ready to go and press the 'list this item' button it will not do it. Additionally, it wipes fields that I've already filled in/uploaded, such as photos...

'See search results that fit your vehicle'

Ok, so what is with eBay taking to promoting car parts on fashion pages? Right at the top of my page 'see sellers other items' is this ridiculous banner promoting vehicle parts. I have messaged and talked with them several times and even at their own...

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  • 5 replies
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Return request initiated from international buyer

Help!! I recently sold an expensive piece of jewellery to a buyer in the US and now they have initiated a buyer return request stating the item was damaged when received. They have sent photos of what looks like the chain was snapped (they state it's...

the Buyer requesting a return

Hi, Does somebody know what fees do I need to bear if buyer requests a return?So far there is a $9 transaction fees and $8.5 postage charge on my account for the item sold, then I assume I need to pay for the return postage. It seems I ended up aroun...

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  • 2 replies
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Free postage label

Hi has anybody noticed the "use ebay post get first label free see how"But when I click on it is just a few pages long about how to use the systemJust wondering!!

Proving I am human

I am logged into my account, happily browsing away, then I get a request to prove I'm humanI complete, and then I am let in. but no sooner than I am let in, I do a single click and another 'prove you're human screen appears, and I go through the same...

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Flood of zero feedback bidders. Help!

What in the world is going on with all these zero feedback bidders driving up the price on items super early. I am on the fence if i should block them from my auction to avoid headaches during payment stage. I have been selling a few used computer it...

Recent downturn in sales

I have been a top rated seller for many years and this last couple of weeks have been very bad, my sales have dwindled to almost nothing, is anyone else experiencing this?

Editing multiple listings

i've just gotten back in to selling this year and there's quite big changes to the layout. i can't seem to edit multiple listings. I recently had to end multiple listings and had to manually end each one. You used to be able to tick the checkbox next...

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  • 133 Views
  • 5 replies
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Sale gone through at wrong price which is reduced

I had an item listed for buy now $28 there was no make an offer on my listing but some how this is now in my unpaid orders and it has gone through for sale price of $20. How has the buyer got this sale to go through and what can i do about it. This i...

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  • 196 Views
  • 3 replies
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