opening files on my iMac from an external cd

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Level 1

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opening files on my iMac from an external cd

I put the cd into the external cd drive. The disc shows up on my desk top. I right click on the cd icon and it opens in a box . I right click on the info I want "CT ini" and Adobe Acrobat Reader comes up as a choice or I can pick something from the app store or it says other. I click on Adobe Acrobat Reader and I get the message

"Adobe Acrobat Reader could not open CT ini because it is either not a supported file type or the file has been damaged. (for example, it was sent as an e-mail attachment and wasn't correct decoded." It was a cd not an email. My problem is that I have 9 discs to open on my computer. They are from a hospital and include radiology information. The first time I got them I could not open anything at all so I called the hospital and a very nice man said he would resent them so they would open on a Mac and they would be unencrypted. I received them on Friday and got the same message from Adobe listed above. I called yesterday and spoke to him and he said someone encrypted them after he made them. He said he would send them again. I got them this morning and I get the same message again from Adobe. Can I open them with something other than Adobe? I hate to have to call him again. I am perplexed. Please help me.

iMac 21.5″, macOS 10.13

Posted on Jul 16, 2024 11:25 AM

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Answer 1

Old Toad

Level 10

209,575 points

Jul 16, 2024 3:38 PM in response to sesymonds

That appears to be a DVD of a CT scan or MRI. You'll need a 3rd party DICOM viewer app like the one I use: OsiriX Lite DICOM. or the Bee DICOM Viewer from the App Store. OsiriX has a free lite demo version which you can download and use but has a 30 day demo window. Not sure about the Bee app. There are a number of DICOM viewers offered in the App Store. Many are free but have in app purchases depending on what you need.

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Answer 2

Jul 16, 2024 11:36 AM in response to sesymonds

The real question is what type of files are they?

.ini files are normally text based configuration files for apps and not really anything you can open with Adobe.

Why Adobe is linked to those files is hard to say.

Are there other non ini files on the CD?

What format are these radiology files supposed to be in?

How do you know you can even access these files on a Mac?

Did whoever send them explain how to access them or any apps you might use to open them specifically?

Are they supposed to be images?

Can I open them with something other than Adobe?

Impossible to answer, unless we know what format they are supposed to be in.

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Answer 3

Jul 17, 2024 2:12 PM in response to sesymonds

An ISO file is a disk (CD or DVD) image file. I find it strange they simply copied an entire CD in a compressed format onto another CD rather than burning it as a correct CD you could access normally./

You can mount ISO files using the DiskUtility.app on a Mac, and you should then be able to access any files in them.

Open Disk Utility, and then under the File Menu, click on Mount Disk Image, then navigate to where ISO file is and select it.

It should then appear as a hard drive on the Desktop or in Finder and you should then be able to view all the fles within the ISO file.

What does this ISO file have then to do with the CT.ini file you mentioned before?

It seems there's some gap in the information here.

Perhaps if you take a screen shot of the contents of these CDs you are trying to access, we can offer more specific advice.

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Answer 4

sesymonds Author

Level 1

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Jul 17, 2024 1:28 PM in response to Old Toad

Thank you!

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Answer 5

sesymonds Author

Level 1

0 points

Jul 17, 2024 1:32 PM in response to Phil0124

I called Apple support and the rep told me to see what format the files were. She told me where to look and they were ISO files which she said I cannot open on a MAC. Thank you for your help.

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