Missing Transactions on Apple Wallet and Apple Card
I had a question about how to fix the issue of my MISSING "latest transactions" on the wallet app. It was listing only 2023 and none for 2024. I found a similar sort of question on here from 2021 but there wasn't an answer really provided. SO, I kept hunting and I found out the SOLUTION and wanted to share in case others are having a similar issue.
iphone 12 pro max
apple wallet app
GoldmanSacs Apple Card is the default card
I called the customer support number 1-877-255-5923
The bot asked questions:
say Apple Card
TYPE into keyboard last 4 of SSN
say "latest transactions NOT showing on the app"
I had to say it a couple of times, then the bot gave up and transferred me to a person
They had me:
open the wallet
select the apple card
click on the three dot menu (upper right)
select CARD DETAILS
scroll up
select the red REMOVE CARD
then pull up from the bottom to see your "open apps"
swipe up on the wallet app to close out of it
WAIT about 30 secs or longer
open the Wallet app
Select the Black + sign (upper right)
Select "Previous Card" (should be the one you just removed)
Select ADD CARD
I had to enter in some passwords
Then it will say "Adding Card" and will scroll
Then boom, all of my latest 2024 transactions were now visible.
Best of luck.
Try it on your own first, or just call them.
OH, to put the Apple Card back as your DEFAULT card, simply "long hold" it and drag it to the front of the pile.
iPhone 12 Pro Max, iOS 17