How to get the App Store back on my iPhone?
I was trying to download something but the app wouldn’t open so I gave the phone to a friend to try and I think she deleted the app or it disappeared
[Re-Titled by Moderator]
iPhone 13, iOS 16
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I was trying to download something but the app wouldn’t open so I gave the phone to a friend to try and I think she deleted the app or it disappeared
[Re-Titled by Moderator]
iPhone 13, iOS 16
I am having the same issue. The app store icon is not on the home screen nor the app library on the ipad. I, too, have turned off all screen time on my daughter's iPad.
It has vanished from the home screen and App Library. I do see it in the setting, however.
I am having the same issue. The app store icon is not on the home screen nor the app library on the ipad. I, too, have turned off all screen time on my daughter's iPad.
It has vanished from the home screen and App Library. I do see it in the setting, however.
Update:
So we’re all in agreement: if you TURN OFF content and restrictions, app store comes back.
Problem: We want to keep content and restrictions turned on because there are other items within that area that need to be turned on for parental control.
Fix: none at this time that would allow content restrictions to be on AND app store available where the child could still ask for apps, but an approval by password from a parent who be allowed.
Want: a software update by apple that addresses this glitch.
Did you find the solution to this problem? I’m having the exact same issue. Everything says allow
Thanks for this information but this didn’t work the app is literally gone and I can’t search it
I had the same problem where I had downloading apps on but it still wouldn’t appear. I found that if you go to settings>screentime>content & privacy restrictions, and then just turn off content & privacy restrictions at the top, it should fix it.
I think I have the solution for this. As other folks said below, first turn Content & Privacy Restrictions off completely. (Settings > Screen Time > Content & Privacy Restrictions). Next, restart your phone. The app store then showed up for me. It took that restart to make it work for me.
Also, I was able to turn the Content & Privacy Restrictions toggle back on with no issues. (i.e., The App Store still showed up for me.) NOTE: Make sure that within Content & Privacy Restrictions > iTunes and App Store Purchases you have Installing Apps set to Allow.
So, this looks to be a bug. In the past I'd set iTunes and App Store Purchases > Installing Apps to Don't Allow and have toogled it back to Allow with no problem. However, the last time I did this, when I went back to my Home Screen the App Store was there and then.... it just disappeared -- right before my eyes! Strange.
Btw, I'm on an iPhone 13, version 17.5.1
The App Store app is not one of the apps that can be deleted but it can be removed from the Home Screen. Go to the App Library (swipe left past your last Home Screen). From there you can touch and hold an app and slide it to the Home Screen.
Also note the Search window at the top of the App Library.
Another reason for it not being visible is due to a restriction on purchasing. Go to Settings and tap Screen Time, tap Content & Privacy Restrictions, tap iTunes & App Store Purchases, choose a setting and set to Allow. Also see the following Apple Support article for more information: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
I've seen a few reports of that recently but haven't seen a solution. One user reported trying restart, turning Screen Time off & on, adding and removing a Screen Time passcode, none of which helped and then it finally reappeared on its own.
This has happened to my 10th gen ipad. I've checked the App Library, I've checked the restrictions settings, and everything is set to allow. At this point it looks like i'll what to completely reset the ipad, unless there is something else i can try.
Nope. Switched off content and restrictions. Still no app store. This sucks.
How long does it take to reappear
The exact same thing is happening on my daughter’s iPad but not my son’s iPad which is the same model. The only way the App Store will reappear is if you completely turn the Content & Privacy Restrictions off which I don’t want to do at all. Usually if Installing Apps is toggled to don’t allow the App Store would go then it would come back when you toggle Allow but this no longer works
Update: I’m now seeing the same behavior as others where Content & Privacy Restrictions has to stay toggled off, even though everything in that section is set to Allow; otherwise, the App Store eventually goes away. Annoying little bug that I hope they soon fix.
I followed the above directions. Issue with Apple. My kids used to be able to request app and I could approve, but now the App Store has disappeared if Content & Restrictions is turned on. I then have to immediately turn back on. Annoying, but Apple wants to make it difficult.
Go to Settings and tap Screen Time, tap Content & Privacy Restrictions, tap iTunes & App Store Purchases, choose a setting and set to Allow. Also see the following Apple Support article for more information: Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
I have the exact same problem, i also reset the settings, but no solution.
How to get the App Store back on my iPhone?