Get Help - Info 2 | Combat Stress

The first step to access our services is to contact our free 24-hour confidential mental health Helpline. You can call, text or email our Helpline. Family members, friends and carers can also contact us for help and advice. Our specially trained team will provide advice and support about how we, or other organisations, can help.

0800 138 1619

You can also text on 07537 173683 or email helpline@combatstress.org.uk

Standard charges may apply for texts, please check with your provider.

Combat Stress and our helpline are not a crisis service. If you are in an emergency situation and need urgent support please call the emergency services via 999 or the Samaritans via 116 123.

What happens next

Referral

If appropriate, our Helpline team will help you to complete a referral form online. We also have Veteran Peer Recovery Workers for veterans who need extra help taking this vital first step, to talk to them, veteran to veteran, about any concerns or questions they have and support them through this process.

Assessment

Once your referral has been submitted and if we think we can offer services that might be suitable for you, we will ask you to attend an assessment with a member of our clinical team to discuss your issues in more detail. We try to ask for as much information as possible during an assessment to match needs with the most suitable treatment as quickly as possible. Sometimes there might be other services that are better suited to help you. Our team will work with that service to help you access the treatment you need.

Treatment

After the assessment, we’ll work with you to plan your treatment to best suit your needs. Each treatment plan is unique to each veteran. Treatment may comprise of one or more of the following areas of help: Building Resilience and Manage Better, Managing the Consequences of Trauma, Trauma-Focused Therapy and Looking to the Future.

COMBAT STRESS SERVICES

Our helpline

If you need to talk to someone or are a family member or carer worried about the mental health of a loved one, call our helpline.

Our treatment

Everyone is unique and our highly skilled medical and clinical teams work with veterans individually to find the right support.

Self-help

Self-help Online

Developed by the clinical experts at Combat Stress, these resources aim to provide guidance and support to former military personnel experiencing mental health issues.