Burris


Welcome to the Burris
Customer Service Portal.

First time here? Clicking on submit a request below will prompt you to register for an account, or you can simply sign in if you already have an account.

Please Read Before Submitting

  • Please click on submit a request and our Technical Support team will be glad to answer your questions, create a parts order, or assist you with a return. Once you have registered you can keep track of repairs, parts requests, and communicate directly with our support team.
  • As we enter the hunting season, we want to assure you that we are fully aware of the increased demand for our products. To ensure fairness and equity, we process all orders in the sequence they are received. Please be advised that due to the high volume, our current turnaround time is approximately 5-6 weeks, thermal product repairs are 8-10 weeks. Rest assured, our team is working diligently to fulfill each order as efficiently as possible. We appreciate your patience and understanding during this busy period. Should you have any questions or require further assistance, please do not hesitate to contact us.
  • For FAQ's visit our website.

    Burris FAQ's

  • For Burris product guides click on the link below.

    Product User Guides

  • Visit our YouTube page for informative videos and product information.

    Burris YouTube

  • For complete warranty information please visit the following link.

    Burris Forever Warranty

    Failure to register your product does not deminish your warranty rights

Hours of Operation


Monday-Thursday

8am-4:30 pm

Friday

8am-Noon MST.

We are open for walkin service Monday-Thursday 8am-4pm.