Penalties

BICYCLE LOST, LATE RETURNED, STOLEN OR DAMAGED

In the event of the bicycle being lost, stolen, returned late or damaged and the cause is attributable to the user or to third parties who, in violation of article 8.2 of the Terms & Conditions, have been given the use of the bicycle by the user, the following penalties will be applied:

BIKE NOT RETURNED WITHIN 24 HOURS
150€

DAMAGE
bike: from 50€ to 250€ (depending on the amount of damage)
electric bike: from 50€ to 500€ (in relation to the amount of damage)
electric bike with child seat: from 50€ to 600€ (depending on the damage)

THEFT OF THE BICYCLE
traditional bicycle: 500€
electric bike: 1675€
electric bike with child seat: 2000€

TIME LIMIT - ADDITIONAL RATES

The maximum time limit on use of the bicycle is 2 hours.
In the event of this limit being exceeded additional rates will be imposed:
2€ / 60 minutes for traditional bike
4€ / 60 minutes for electric bike and electric bike with child seat

TIME LIMIT - PENALTIES

The maximum time limit on use of the bicycle is 2 hours.
In the event of this limit being exceeded, along with the additional rates, penalties will be imposed on the user, for a maximum of 3. In the event of this limit being exceeded 3 times, further access will be denied automatically to the user, whose subscription will be deactivated without any possibility of recouping the payment remitted for its purchase, as specified in article 5.6 of Terms and Conditions.

Every use over 2 hours: 1 penalty
Use over 24 hours: 3 penalties and suspension of the account