Synology Drive 4+

Great way to access your files, we w/some issues with file types

(After sometime passed the issue I had before of not being able to dive into subfolders is fixed. I don't know what fixed it? Logging out and back in? Regardless it works now)

Great app to access your Synology NAS files. Accesses files MUCH quicker than connecting it to iOS Files app.

It has some issues with unsupported files types, and though it recommends apps to access those files. I tried one (VLC media player) and integration is not good. It tries to open a file but instantly closes it. Taking off 1 star for this, but I'll try and play around more with alternative apps for these unsupported file types.

Such an incredible step backwards

I have Synology Drive installed on both an iPhone and an iPad. I’m occasionally in environments outside of my home (which is where my NAS is) in which I do not have cellular or Wi-Fi access, but I still want to be able to access my synced files. So, I painstakingly selected a few thousand files for offline access. Please Synology, give us the ability to select offline access by folder like you used to in DS Cloud. That being said, I was camping a few weeks ago somewhere without internet access, and I needed to access a file. I fired up Synology Drive on both devices and kept on getting a “Failed to establish network connection” message. What use is selecting a file for offline access when you can’t actually access it when you’re offline? But it gets worse. As I write this I’m away from home at my office, connected to my office’s WiFi on both my phone and iPad. I need to access a file, but I keep on getting the same “Failed to establish network connection” message on both devices and am unable to access any of my synced files. Synology Drive has been a pile of garbage since it was first released.

Developer Response ,

Dear user, 2-way sync is supported in the current version. Could it be an alternative of the scenario that you mentioned?

editing odocs in iOS is VERY limited

The app is not responsive at all. Text doesn’t flow to adjust for screen size. This means it’s super small on a 5in iPhone. In landscape, the keyboard covers the interface to the point that you can’t see what you’re typing. Worse yet, while typing, any suggestions that might complete the current word do not take and instead insert a space after the portion of the word you completed. So if you type wi and autocomplete suggests will, you tap on “will” and get stuck with “wi “. So, in its present state, this app can not in effect be used for much other than viewing odocs and perhaps some copy, paste or formatting operations. Actually typing up or editing a doc is way too slow and cumbersome to be useful. Please fix this soon. Otherwise we’re stuck using Google Docs. Because it’s hard enough to get people to try something else. If it then falls way short of established shared doc platforms, you’re done.

Developer Response ,

Dear user, I am sorry for the issue occurred. To further investigate the situation, please help submit a support ticket via the link: https://account.synology.com/support/create/ticket Our support engineer will get back to you shortly. Thank you.