PA Lottery Official App 17+

I buy online because (as a senior citizen) I cannot always get out to play. The PA Lottery is supposed to BENEFIT senior citizens but I noticed that we're left out (NOT ELIGIBLE) to include our online tickets into the SECOND CHANCE TICKET DRAWINGS.
I feel discriminated against because
(as a senior citizen & also disabled) I am doing the same as anyone walking into an establishment & physically purchasing the ticket. I am spending the same amount of money to buy tickets but not getting equal benefits or rewards. I don't understand the reasoning for this rule & regulation. Thank you.

Thank you for your feedback! We apologize that we do not offer this feature at this time, we appreciate your feedback and are always working towards improving the player experience. For help with ticket entry, online games or assistance with your VIP Players Club online account (e.g. expired bonuses), contact 24/7 Player Support at: support@PAiLottery.com ; 1-833-530-PLAY (7529); or use the site’s chat feature. We thank you for your patience and look forward to assisting you further!

There's no way in a hundred years anyone will win any of the big lotteries with an app on their phone. Have you ever heard of anyone winning the power ball or mega millions buying the ticket on their phone?? Think about it, there must be hundreds of people subscribing to these drawings playing the same number over and over but when have you ever heard of someone winning big prizes like that from a phone? It won't happen, because as a lot of people have come to realize, a winner is always a person who bought the ticket in person, where cameras can see the moment you buy it for legal purposes. Even if your number was to win from this app, chances are your payment will be denied when they accuse you of somehow hacking your phone to be able to win. Go out and buy the ticket, sorry for seniors but the most I won playing with this app was $18 in one of the slots and that was taken away right away as I played 5 more rounds. My "Super" debit card blocked the transaction for this app stating "your purchase was declined because this merchant is restricted" there's a reason for that people, don't fall for online scams like this and other similar apps.

We appreciate your feedback and are always working towards improving the player experience. For help with ticket entry, online games or assistance with your VIP Players Club online account (e.g. technical issue), contact 24/7 Player Support at: support@PAiLottery.com ; 1-833-530-PLAY (7529); or use the site’s chat feature. We thank you for your patience and look forward to assisting you further!

I’ve been playing this app since its inception. Starting out it was very generic, not mobile phone friendly. But as the updates kept coming it got better and better. The interface is much better. I love that you can buy your daily games. I love the different games you can play. I would like more of the kind like the wizard of Oz. Not the spin and connect ones. There are a lot of those. What I would love to see is being able to use the ticket checker and having the option of putting your winnings on your account balance. Having to take to the store to either cash it in or get more scratch offs is so last year. LOL. You’ll definitely have more people playing if they could transfer their winnings from the winning tickets to your online account. Since all the tickets have QR codes it should be easy to have them void once they have been claimed. Just a thought. Other than that the app is great!

Thank you for your review! We appreciate your feedback and are always working towards improving the player experience.