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myExpert 4+
Cricket Wireless, LLC
-
- Free
Screenshots
Description
Help and support for your technology is just a tap away. The myExpert app provides a seamless way to manage your protection plan and get the most out of your tech.
With the myExpert app, you can:
FILE CLAIMS
· File a claim
· Track device repairs and replacements
GET SUPPORT
· Chat with our team of trained experts
· Troubleshoot issues with your mobile device technology
UNDERSTAND YOUR BENEFITS & TECH
· Easily find your protection plan benefits
· Access proactive tips for device setup, OS upgrades, and other relevant topics
What’s New
Version 9.1.18
An enhanced login experience for streamlined account access.
Design updates, bug fixes, and performance improvements.
Ratings and Reviews
Mitchell
My customer service expert Mitchell was super awesome and understanding. I love getting phenomenal service like that!! Give him a raise !!
Complete junk
1) this app is completely useless. The chat never works at all even though I have a protection plan. 2) if you call in, they aggressively push an upsale. To the point they will literally talk over you!! 3) AND THIS IS THE WORST THING, if you call in & you don’t buy whatever they’re trying trying to upsale, they will thank you for calling & hang up without even fixing the problem. I was calling to report that myPhotoVault isn’t showing the correct limit. They couldn’t care any less. I’m honestly considering canceling the coverage & maybe even changing companies. This is plum ridiculous.
Not Worth It
Bought the care plus package to help protect my new iPhone. Loaded the app, but neither the new phone nor the feature were found on it. (They had a phone from several years ago listed.) The “expert” I chatted with couldn’t help and referred me to the regular customer care line and that CSR could not understand the issue despite multiple explanations. It’s worth the extra $2 a month to get Apple Care+. I’ve been trying to cancel the Cricket feature for a bit, but when I do, I’m getting an unexpected error message.
App Privacy
The developer, Cricket Wireless, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Cricket Wireless, LLC
- Size
- 39.9 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 12.4 or later.
- iPad
- Requires iPadOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Cricket Wireless
- Price
- Free