MobileAP - AboitizPower 4+

Now i can access my 3 accounts even faster than the previous version, even i’m out in the country. VECO it up! Thanks.

Hi GoldPisces! Thank you for your warm and appreciative message. It's always great to know that you value our feedback and prioritize customer experiences. Your well-wishes are greatly appreciated, and we look forward to continuing to enjoy your app. Have a fantastic day as well!

Been waiting for confirmation of my registration. Back and forth with utility company and provided all requested info for verification only to be told they don’t have authority to confirm on their end. Yet they allow you to pay the bill? But I’m the landlord and simply setting this up for tenants in order for them to pay themselves. I have to send the pdf to the tenants and make their own payment.

Update 5/9/24: Since I posted the above review there has been no resolution whatsoever. Now the ap opens only to going paperless. I can’t see the pdf bills anymore. This feature doesn’t apply to me as a landlord since my tenants need to receive a paper bill. I can not assign a tenant’s phone number since it will be a problem if they moved out. They will receive the notifications instead of the new tenant. So guess what, I’m dumping this ridiculous ap and continue with paper billing.

Hi mt7u! I'm sorry to hear about the frustrating experience you've had with the utility company's verification process. We recommend reaching out to the utility company again, perhaps speaking with a customer service support, to clarify the situation and find a resolution. Your feedback is valuable, and we apologize for any inconvenience this has caused.

Since Odette, your app is so slow when I try to launch it. I thought I needed to update but it has been updated.

Hi ShinVT! We apologize for the trouble. Our technical team is working on the app and is checking for possible bugs. In the meantime, we'd like to ask you to uninstall the app and re-install it right after. Let's see if it fixes the problem. Thank you.