Cruise Norwegian - NCL 12+

Update: The internet guy on the ship helped me with the app not recognizing g I was on board. If you have an iPhone and the private relay feature is turned on, turn it off! Works like a charm now.

Original: In theory, this app has most of what you’d need. Once a cruise is booked, you can see your reservation, book excursions, make dining reservations, etc. Once on board, a messaging feature appears along with itinerary, deck maps, on board account status etc. The problem is the app doesn’t always recognize when you’re on board. It will log you out and when you log back in, it’s a good 24-48 hours before it senses you’re on the ship again even if you’re connected to the ship’s WiFi. If the developers could fix this, it would be a great app. Until then, it’s just mediocre.

I normally do not write a review of applications, if they function then I work through the app to get things done. But in the case of the NCL app i have to admit it has not been that effective.
Let’s start with the “email” function, you log in and see an alert number for a new email to view, all of the emails look the same and the date of the email is the day you are logged in. You can look at each one and ta-da nothing changes. You go back to the main menu and you still have an alert that you have emails to view.
Selecting options, no matter where you are in the app, eating, excursions or even online check-in, you select to chose something and it immediately warns you you are being redirected to a browser, you have to “select cancel” to stay in the app. If all actions are supposed to be in the app, why in the world would you want to go to a browser?
Ran into issue with pre-booking where it would not allow my partner take a picture for them on their app, it was like the app I was using was blocking there’s from working.
No emails listed show packages that have been paid for on the cruise, it gives old alerts but no confirmations that you have purchased these in the app those go to your outside email, would be nice if it was all in one place.

There are some things that we loved about the cruise! And there are some things that we thought could be better about the cruise. Notwithstanding, there was really nothing that we hated about the cruise. Pretty much, we’ve loved everything that we’ve experienced on the encore ship. The staff Was well, accommodating, polite, and kept things clean, and orderly! There were a couple of minor incidents with staff, that we thought was rude, however, not enough to really even mention. It’s more understood that these folks deal with a lot of people every day on these ships so forgiven. The excursion times seem to be a bit rushed. And aside from being rushed, The NCL excursions are quite expensive. When you pay as much as we did for the whole cruise, hotel airlines, etc. it’d be nice to have a more affordable set of excursions. I understand that the business is here to make a profit but it seems like you do get nickeled and dined, in a lot of different ways on these ships! Consider free Wi-Fi consider a little bit more affordable drink package. Little more alcohol in your drinks. Regardless, we love the ocean we had a great time definitely a time to remember!