WiZ Connected 4+

A lot of options to configure.
I just have one issue, controlling from iPhone widgets do not work… when I click on widget button, I am redirected to app, instead off turning off the lights

Greetings.

We would firstly like to extend our regards to you and thank you for taking your time in leaving us a review regarding your experience as well as your current issue with your widgets.

Please note that we are always here for you and we will attend to your issue with the utmost professionalism to ensure that your issue gets resolved swiftly.

To do so, please reach out to our support team via chat support by opening your WiZ Connected application, proceed to "Settings" and tap "Help Center". Once you are there, you may start a live chat with our support team or by e-mail as well, based on your convenience and preference.

We look forward to hearing from you and we hope to serve you soon.

The previous version offered a way better, easier and less troubling way for adding shortcuts to Siri, so I could ask her to switch on the lights and etc. With the new app, I can’t figure out how to make it happen, and I’ve tried so many times. Doing it via “shortcuts app” from Apple seems complicated and frustrating. Also the light brightness controls are awful… with the older version I can dim the light to a lower level, and the new version again seems more limited. This isn’t a worth an upgrade…

Hi Darko.

Thank you for taking the time to share your feedback with us. We truly appreciate your insights and are sorry to hear about the challenges you've encountered with our latest app update.

We understand that the changes to the process for adding shortcuts to Siri and the limitations on light brightness controls have been frustrating for you. Furthermore, we would appreciate if you could reach out to our support team directly via the apps for assistance on this matter.

You can reach out to our chat team by simply tap Settings, scroll down to Help Center, and click "Start Chat." We're here to help!

I receive constantly notification of “ unknown issue occurred Something went wrong, please try again” even though action has been performed. Energy consumption button doesn’t display any information blank white long rectangle. Simple integration with Siri works okay.

Hi, we thank you for your rating and do apologize for any inconvenience this may have caused. We will be happy to review what might be causing this unknown issue and the energy consumption reading. At your convenience, please get in touch with us from the WiZ V2, press on Settings, scroll down and click on Help Center and from here you will be able to initiate a Live chat Support.