UBS & UBS key4 4+

Mobile Banking

UBS AG

    • 4.6 • 304 Ratings
    • Free

Screenshots

Description

This is the UBS Mobile Banking App for all our UBS clients (excl. the United States and Australia) who can benefit from these digital services.
Please note, that the available functionalities of our app may vary depending on your domicile.

If you live in Switzerland, you can open our digital product line UBS key4 directly via app:
• UBS key4 banking for your private banking
• UBS key4 business for the founding of an SA or SARL

Do you meet the requirements to use our Mobile Banking App?
• iPhone with at least iOS version 15.0
• You are client of a UBS Group company and benefit from UBS’s corresponding digital services.

How secure is our Mobile Banking App?
In short, UBS Mobile Banking provides state-of-the-art security.
How? Our security concept protects you fourfold. We uniquely identify you with the Access App or Access Card. By defining security settings and activating real-time notifications, you can increase security even more. Furthermore, we use artificial intelligence to check certain transactions for irregularities. And we help you use the internet safely – see our security recommendations on ubs.com/security.

Further information:
UBS Switzerland AG and other non-US subsidiaries of UBS Group AG have made the UBS & UBS key4 Mobile Banking App ("App") available exclusively to existing clients that benefit from these services with the exception of US and Australian clients.
The fact that the App can be downloaded from the US or Australia and/or any other country’s App Store does not constitute a solicitation, offer or recommendation to enter into a transaction, nor is it to be understood as a solicitation or offer for a client relationship between the person downloading the App and UBS Switzerland AG or other non-US subsidiaries of UBS Group AG.

What’s New

Version 14.9.0

Small improvements and bug fixes.
Release notes: www.ubs.com/mobile-release-notes

Ratings and Reviews

4.6 out of 5
304 Ratings

304 Ratings

Aniqina ,

Nice UX

Easy to use, especially with Access App

Sinisterpl ,

Not the best app of the biggest Swiss bank.

Please make it better soon:
1. Having separate access app is a misunderstanding, while in other coutries this is merged within main app - so are TWINT-like functionalities. There should be all-in-one.
2. Improve test coverage, also do more regresie tests before updates.
3. User ahould be able see details of any transaction and download PDF file of transaction.
4. Also there is no way to digitise Debit card to Wallet… Repleniahing prepaid card each time i want to pay by phone is diaruptive. Also Prepaid card was not working - 3 days ago where all terminal payments were cancelled - on Saturday midday, where people do many shopping… This is not acceptable.
Good advice: Please work on UX and test coverage do not add new functionalities too often.

Developer Response ,

Thank you very much for your feedback. We are currently working on an update for Accounts & Cards that will allow you to access individual transactions receipts. We will gladly forward your other inputs to our product management. You are always welcome to contact us at sh-mobile-feedback@ubs.com should you have further inputs on how we could improve in order to earn a 5 star rating. Best regards, your UBS Team

sloggiz ,

Quite shameful app for 2022

I haven’t seen such a poor eBanking application since 2004, the UX, functionality and the fact that there are 3 (three) separate apps is quite depressing. And the bitter cherry on top is that it takes 5 days to receive a PIN for my new debit card by Post, while literally every other bank in the world manages to do it online these days. It’s unbecoming to have such a terrible app for one of the 2 leading Swiss banks.

App Privacy

The developer, UBS AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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