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LG ThinQ 4+
LG Electronics, Inc.
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- Free
Screenshots
Description
Connect your IoT home appliances to the LG ThinQ app.
Enjoy effortless product control, smart care, and convenient automation in one simple solution.
■ Discover the convenience of smart home appliances through the Home tab.
- Control your IoT home appliances from anywhere with our app.
- Get personalized recommendations for managing appliances based on usage history.
■ Monitor your energy consumption data quickly.
- Use Energy Monitoring to compare your power usage with your neighbors’.
- Set energy saving goals and get usage status notifications to help save energy more efficiently.
■ Handle everything from troubleshooting to service requests directly from the app.
- Use the Smart Diagnosis function to check your product’s status.
- Book a service visit from a professional engineer for an accurate diagnosis and inspection.
■ Conveniently reference LG home appliance manuals in one place.
- Access a range of content, including function descriptions and essential usage solutions for products.
※ Services and features may vary depending on your product model and your country or region of residence.
The following access permissions are necessary for the ThinQ app.
All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as "Siri & Search", "Notification", "Background App Refresh", and "Cellular Data")
[Optional Access Permissions]
• Location
- To find and connect to nearby Wi-Fi when registering the product.
- To set and save the home location in Manage Home
- To search for and use information about current locations, such as weather.
- To check your current location in the "Smart Routines" function.
• Camera
- To take a profile picture
- To share a home or account scanned from a QR code.
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.
• Photo, Media, File
- To use the smartphone's storage when downloading the information of the product to be connected
- To take and attach photos in "1:1 Inquiry."
- To record and store purchase receipts when registering additional information about the product.
- To view photo/video on your smartphone on the TV.
• Media and Apple Music
- To view photo/video on your smartphone on the TV.
• Microphone
- To check product status via Smart Diagnosis
• Local Network
- To obtain the device connecting Wi-Fi info when adding devices
• Bluetooth
- To find and connect to nearby Bluetooth devices when adding a product to the app.
• HomeKit
- To add IoT-based products
• Notifications
- Notifications are essential for receiving updates on product status, important notices, benefits, and information.
What’s New
Version 5.0.29282
• When a product registration is paused, continuing from your last saved point has become easier thanks to our Easy Retry feature.
Ratings and Reviews
Cannot connect styler
EDIT: Now everything works perfect. Service help with the issue. If you cannot connect with Styler just push remote at the end of connection process (while iPhone is connecting to Styler). It worked. LG please add it to your manual and FAQ.
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I cannot connect from my styler to WiFi. I use WiFi booster, in the room I have internet speed 100mb/s. Washing machine was connected without any problem. I reset router as well as styler. Please give feedback to solve the problem Waiting for a technical support at my place. If you solve the issue I’ll give you 5*
Developer Response ,
We really appreciate your feedback. We will consider it and improve our app in the new version. If you have questions or other suggestions please contact us via 1:1 Support within the app. ^LG
7kw heat pump monoblock
I am using the app for LG7 kW monoblock heat pump. App does what should, but large deficiency is lack of:
1. possibility to set “silent mode” via app
2. Possibility to set time zones for operation at given temperature of outlet water.
Timezones work only for on-off mode.
3. Lack of setting where heatpump would work at COP optimized daily. I.e.: operate when outdoor daily temp is +12degC and no operation in night hours when temp is +2degC to -2degC. It moght have required to add to app info on water/fluid capacity of the heating loop at the house.
4. Manual on-off times setting must always be overwritten by completed defrost! It is not he case! Serious flaw of software and the app.
Several more, but LG does not seem to be open for suggestions and does neglect any of the above . Judging from the EGO of their service crew above settings will not be added to app or heatpump software.
As the end result it would be my 2nd and last LG heatpump (12 and 7kW) purchased and commissioned by LG Poland.
after upgrading to IOS 14, not usable 😏
after the last update to IOS 14, the application is completely down. The icons links do not trigger any functions, they give the impression that the phone does not respond to touch. the application is completely unusable. it forced the necessity to return to the air conditioning remote control. :(
Developer Response ,
Drogi Kliencie, jeśli nie pomoże reinstalacja aplikacji, prosimy o wysłanie szczegółów, takich jak zrzuty ekranu telefonu na adres e-mail: smart.thinq@lge.com. Pozdrawiamy, Zespół LG ThinQ
App Privacy
The developer, LG Electronics, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- LG Electronics
- Size
- 519 MB
- Category
- Lifestyle
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Albanian, Amharic, Arabic, Bosnian, Bulgarian, Burmese, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Uzbek, Vietnamese
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © LG Electronics
- Price
- Free