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Enel-Med 17+
Manage your health
Enel-Med
-
- Free
Screenshots
Description
Convenient options:
> Making and cancelling appointments - do everything in a few clicks.
> Confirmation of attendance - you do not need to approach the reception desk.
> E-visits - consult a specialist (over a video call, chat, phone call) from anywhere, and in the way you choose.
> Medical records in one place - view appointment recommendations, download test/examinations results, and access referrals. One-stop access, without unnecessary searching.
> E-prescriptions - order prescriptions conveniently and access them at all times, in one place, without having to visit a centre.
> Ranking of doctors - choose a doctor who meets your needs.
> Ability to easily switch to your child's account.
> enel-health - browse the news from the world of medicine, healthy living, and beauty.
> Access to the e-store and the websites of Estell, enel-sport, enel-senior - always at your fingertips.
Login:
> Do you have an account in the enel-med online system? You can also log in to the application with your login and password.
> Forgot your login or password? Relax. Follow the instructions on your phone. The whole process takes a few minutes only.
> Don't you have an online account yet? Now you can create a full account and confirm it with MojeID (MyID).
The app is available in 2 language versions: Polish and English.
When downloading and using the app, standard data charges may apply (according to your mobile operator’s price list). For the calls to the enel-med helpline made via the app, operator's rates shall apply.
What’s New
Version 3.3.56
Update the app to the latest version to benefit from new features and improvements. The latest version includes bug fixes and performance improvements.
Ratings and Reviews
Big improvement since my last review. Well done
However, one illogical issue. Users are not able to check the availability of an appointment if he/she has already booked an appointment. It makes us call or cancel this appointment to be able to see next availability of the specialist.
I would suggest the best approach is-
User books an appointment with a certain specialist. If the user would like to check any new schedule with the specialist, then should be able to view. And if the new availability is better and user would like to book that, then automatically there is a pop up window which says “you already have an appointment booked with the same specialist, to book the current selection will mean to cancel the older one. Please select continue or cancel”
IMO - this would be better and logical.
Developer Response ,
Thank you for the review. We appreciate all feedback which helps us pinpoint areas for improvement. Selecting the “remember me” option isn’t obligatory. Please tick it if you wish us to remember your login. In case any other efficiency issues arise, feel free to contact us at online@enel.pl.
Poor and not recommended
My experience after a year with Enel Med:
-Even if you have the VIP services under this private insurance, it can take you up to 3 months to get an appointment with a consultant.
-Some doctors are labeled that they can speak English, but they actually don’t and it makes communication impossible if you can’t speak Polish.
- even blood test seems to be hard there, two incompetent nurses failed to withdraw blood for a requested blood sample, only pricked me with needles 8 times in my arms and hands and failed. They blamed it on me because I was fasting, which was required for the blood test, and simply said “not today”. I am glad it wasn’t an emergency or this patient would have died.
-Not only Cardiac MRI with contrast was paid although I pay for VIP package, staff were rude and impatient during the preparation for the test, language barrier made it hard to communicate, and in the end report mentioned that contrast was not sufficient so they didn’t even do a good job.
Developer Response ,
Thank you for your rating, so that we can improve the application, we will be grateful for your detailed opinion. Please send details to online@enel.pl
No option to add an appointment manually to the calendar
When you book an appointment in the app it appears automatically in the calendar however when you make an appointment via phone or want to add it in another mobile phone, there is no option to do that. Please consider adding this option to the app.
Developer Response ,
Thank you for your suggestions, the application is constantly being developed.
App Privacy
The developer, Enel-Med, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
Centrum Medyczne ENEL-MED S.A. has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- DUNS Number
- 522805399
- Address
- Ul. Slominskiego 19-524 00-195 Warszawa Poland
- Phone Number
- +48 698614125
- online@enel.pl
- Size
- 53.2 MB
- Category
- Medical
- Compatibility
-
- iPhone
- Requires iOS 13.4 or later.
- iPad
- Requires iPadOS 13.4 or later.
- iPod touch
- Requires iOS 13.4 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Polish
- Age Rating
- 17+ Frequent/Intense Medical/Treatment Information
- Copyright
- © Enel-Med
- Price
- Free