CareLink™ Connect 4+

Diabetes data sharing

Medtronic, Inc.

    • Free

Screenshots

Description

Now you can follow up to five people simultaneously. Right on your phone, The CareLink™ Connect app provides an easy way to view the sensor glucose levels of a person with diabetes using some Medtronic devices.

When a family member or a friend has diabetes, you want to be supportive and stay close. You might want to know if their glucose levels go too high or too low, be able to quickly and easily access their insulin pump or Continuous Glucose Monitoring (CGM) system information.

To remotely access sensor glucose levels or pump system information, care partners need to install the CareLink™ Connect app on their smartphone. Additionally, the person with diabetes must have a compatible MiniMed™ insulin pump or CGM connected to the CareLink™ software through the corresponding patient mobile app. For more information about the CareLink™ Connect app, please visit the local Medtronic website or contact a representative.

IMPORTANT NOTE: For real-time updates, the app must consistently receive data from the CareLink™ server, while the insulin pump or CGM system must continually upload data to the CareLink™ server. The CareLink™ Connect app exclusively supports the MiniMed ™ 700-series insulin pump and selected CGM systems. It does not support all other CGM systems, MiniMed™, or Paradigm™ insulin pumps. To find a list of compatible smartphones, please visit your local Medtronic website.

The CareLink™ Connect app is intended to provide a secondary display of insulin pump and CGM (Continuous Glucose Monitor) data on a supported mobile device. CareLink™ Connect app is not intended to replace the real-time display of insulin pump or CGM data on the primary display device. All therapy decisions should be based on the primary display device.

CareLink™ Connect app is not intended to analyze or modify the insulin pump and CGM data that it receives. Nor is it intended to control any function of the insulin pump or CGM system to which it is connected. CareLink™ Connect app is not intended to receive information directly from the insulin pump or CGM system.

This app is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, or other qualified health care provider with any questions you may have regarding a medical condition or treatment. Please note that this app store should not be your primary method of resolving technical or customer service issues. To ensure the protection of your privacy and personal information, as well as the prompt resolution of any technical or customer service problems you encounter with any Medtronic product, we kindly request that you contact Medtronic's 24-Hour Technical Support line.

Medtronic is committed to addressing customer complaints concerning our products. If Medtronic determines that your comment or complaint requires further attention, a member of our team will make an effort to contact you in order to gather additional information.

©2023 Medtronic. All rights reserved. Medtronic, Medtronic logo and Engineering the extraordinary are trademarks of Medtronic. ™*Third party brands are trademarks of their respective owners. All other brands are trademarks of a Medtronic company.

What’s New

Version 3.2.2

Thanks for using the CareLink™ Connect app! This release also brings general bug fixes to improve user experience and product performance.

Ratings and Reviews

2.5 out of 5
2 Ratings

2 Ratings

Agarraga ,

Useless

Every time I need it it disappoints me. Keeps logging me off, not remembering password, no FaceID support. Even if I am capable of logging in I am rarely able to see my child’s glucose chart because there is some sort of technical issue… Apparently every time different one. My child must reset her app then to keep cloud data feed alive - yet another thing to remember and yet another point of failure. Zillions of things to acknowledge just to satisfy corporate compliance guys. Hello don’t worry, only a fraction of diehard Medtronic app fans will make to see the actual charts and make some potentially disastrous decisions upon them. Being able to see the history of TIR is essential to every parent, last week, last month, last quarter, last year. It is so simple but still lacking! It is so easy these days to create useful app, especially for the company with such resources. Why are you doing such a poor job? Please provide useful app that really supports patients, especially parent’s.

Zooey_Glass ,

App is down too often

This app is supposed to enable critically important monitoring of health parameters in diabetes. I’ve been using Medtronic insulin pump and a complementary CGM sensor for barely 2 months now and I could estimate without much exaggeration that this crucial software component has been down up to 10% of the time. If you add annoying and also important monitoring bugs in certain features - you get a dismal picture. It looks like Medtronic doesn’t give a crap about the proper functioning of this app. The result? Instead of having a peace of mind by being able to monitor your child’s good health at night and during the day, you get an immense load of extra stress.
For sure it’s the first and last time I’m using this company’s products.

Stopeczka ,

App comments are removed after 2 weeks unavailability

App had 2 weeks of unavailability. Comments removed. Be aware that it may fail again. It was horrible experience as nobody was communicating the reason of outage. 2 weeks is too much when your kids’ life depends on it…

App Privacy

The developer, Medtronic, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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