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Philippine Airlines 4+
Philippine Airlines, Inc.
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- Free
Screenshots
Description
Mabuhay! Welcome to the Philippine Airlines’ mobile app. Pursue your dreams of travel with enhanced ease, speed, and convenience. Now it is easier to bridge the distance between your friends and loved ones with a few simple steps. We designed this app with you in our heart, because we know how you treasure great memories of travel. Let’s get you started!
Book Your Flight
Search from our list of Domestic and International flights. Get to select your seats. Purchase insurance, additional baggage and get to pay for everything direct from the app.
Check In Online
Skip the check-in queue – you have the app! This app let’s you check-in online and proceed straight to the bag drop.
Check your Flight Status
Stay up-to-date with a quick glance of your flight’s departure and arrival status.
Manage Your Booking
View your PAL and PALexpress bookings. Retrieve bookings purchased via the PAL website, Payment Center. or PAL Mobile App. Get to purchase Prepaid baggage, Choice Seats, Meal Upgrades, Pay Lounges. Get to select or modify regular seats. Update your personal details easily.
What’s New
Version 1.6
• Enhance your flight with myPAL Upgrade and elevate your journey! Place your bid now for an even better experience in the skies.
• Experience enhanced security with our new OTP feature. Your safety is our priority!
Ratings and Reviews
✅ ADDING TRIPS 🛫
✅ Update (1 Feb 2024) solved the previous bug experienced when trying to add again a future trip. The app was having a hard time connecting to the server, only the loading screen was appearing for many minutes. I was successful adding the trip to the app from my other phone, but not anymore in primary phone.
🛑 New layout in booking flights hopefully to be optimized for mobile apps. It appears like browsing the web - keeps scrolling, back option often at the very end part of the page.
Developer Response ,
Hello, NyegelPaull. We truly welcome your feedback as this helps us gauge the efficiency of our app. We are committed to delivering a better user experience with each update. Thank you for taking the time to share your feedback with us.
Disappointing and Frustrating Experience
Rating: 1/5 stars
I had high hopes for the Philippine Airlines app, but my experience has been extremely disappointing. The app is plagued with issues that make it almost unusable.
1. Frequent Crashes: The app crashes constantly, especially when I try to book a flight or check my itinerary. I have to restart it multiple times, which is incredibly frustrating.
2. Slow and Unresponsive: The app is very slow and often becomes unresponsive. Loading any page takes ages, and sometimes it doesn’t load at all, even with a stable internet connection.
3. Poor User Interface: The user interface is clunky and not intuitive. It’s hard to navigate, and simple tasks like finding flight details or checking in are overly complicated.
4. Login Issues: I frequently get logged out for no reason, and logging back in is a hassle. Sometimes, the app doesn’t recognize my credentials, even though they are correct.
5. Lack of Features: Compared to other airline apps, this one is lacking in basic features. There’s no option to manage my booking easily, and the check-in process is not streamlined.
Overall, the app needs a major overhaul. Until these issues are addressed, I’ll be avoiding using the Philippine Airlines app and would not recommend it to anyone.
Developer Response ,
Hello, samsung. We’re sorry if you experience some issues. We truly welcome your feedback as this helps us gauge the efficiency of our app.
To troubleshoot, try restarting your device and reinstalling the app. You may also reach out to our 24/7 chat for further assistance: https://bit.ly/3V4FiCk.
Thank you for your feedback.
Love the app
Its my first time booking through the app and it was so smooth! Among all the flight apps i’ve tried this was top 1. I tried other app it denied my card so this was my last option but good thing i installed this app + its the only app that doesnt charge for a convenience fee. Love it! Will surely consider PAL on my next travels. Thank you!
Developer Response ,
Hi, Xxthatgirlmichxx! Thank you very much for your 5-star review! We are delighted to know of your positive feedback regarding our app. We are committed to delivering the best experience for our passengers. We hope for your continued valuable support in our flag carrier.
App Privacy
The developer, Philippine Airlines, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Philippine Airlines, Inc.
- Size
- 201 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Watch
- Requires watchOS 4.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2021 Philippine Airlines, Inc.
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.