ArriveCAN 4+
Canada Border Services Agency
Designed for iPhone
-
- Free
iPhone Screenshots
Description
ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports.
By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls.
At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification.
Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional.
Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice
This app supports English, French and Spanish (as per your device’s language settings).
For more information: http://www.canada.ca/ArriveCAN
What’s New
Version 3.6.4
- Accessibility improvements
- Bug fixes
Ratings and Reviews
Create account
Been trying to create an account for myself as I will be travelling to Canada from the Philippines but it would not let me. Create account button isn’t working.
Any advise on this issue?
Thank you
Developer Response ,
You can try uninstalling the app and re-installing it, for more troubleshooting please visit canada.ca/arriveCAN
Reset Password Failed
I entirely don’t know why my password for the email address I used when creating my ArriveCAN account was incorrect. Now, whenever I wanted to reset my password by clicking “Forgot Password” it says Reset Password Failed. I’ll be traveling to Canada next week from the Philippines. I tried using the web version but nothing is leading me to the home page of it.
“SUBMISSION FAILED”
Yep, updated the app and now it says “SUBMISSION FAILED”. I’m connected to the internet, even reset the connection, reset the app, turned on and off the iPad...same message. Flight leaves in two days...(from Philippines to Canada)
Also...I have no home phone, no cell phone, nor internet at home in Canada. Coming back from the Philippines and I don’t live in town. How am I supposed to “report” daily as they say is required? Maybe I can send smoke signals, or daily flares.
Not sure this system works for everyone.
Developer Response ,
Hello, we are sorry to hear about the challenges that ArriveCAN is giving you. We are trying to remain as accessible as possible, and as such, if all else fails, and infrastructure is an issue, there are some workarounds available to be discussed at the border.
In the meantime, if you would reinstall the app to be sure you have the most recent version, or if it's still giving you issues, please try signing in through the webpage, you would be able to then log in afterwards on your mobile device and screenshot it to show the Border Services Officer.
The webpage is found through Canada.ca/ArriveCAN
App Privacy
The developer, Canada Border Services Agency, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Canada Border Services Agency
- Size
- 71.8 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English, French, Spanish
- Age Rating
- 4+
- Copyright
- © 2021 Canada Border Services Agency | L'Agence des services frontaliers du Canada
- Price
- Free