Singapore Airlines 4+

A Great Way to Fly

Singapore Airlines Limited

    • Free

Screenshots

Description

Get ready for a greater experience from booking to boarding and beyond with the SingaporeAir app.

From user experience to personalised features, our app is designed to be fast, intuitive and a delight to use.

More features will be progressively added in future updates, but here are some key functions you can enjoy now:

1. Explore, be inspired and get the latest deals on the go
Where to next? Discover the latest fare deals to your favourite destinations. Planning your next destination has never been easier.

2. Search, book and manage your flights
Search and book flights to your next getaway with Singapore Airlines or one of our many airline partners. You can now use your KrisFlyer miles, Apple Pay and Alipay to book your flights and preferred seats. Receive updates on your upcoming trips and pre-select your inflight meals and entertainment. After that, all you need to do is sit back and relax.

3. Skip the check-in queues
To prepare for your trip, stay updated on the latest entry requirements with our travel advisory. Skip the queues at the airport, check in and download your boarding pass* on our app before departure. Select your seats and browse our digital menu to see what’s served onboard.

If you are departing from Singapore Changi Airport, generate your baggage tags on our app* during check-in and track the status of your baggage. Simply scan your mobile boarding pass at the check-in kiosks to print your baggage tags and proceed to the automated bag drop counters to deposit your checked bag.

4. Manage your KrisFlyer account
Log in to your KrisFlyer account to keep track of your KrisFlyer miles balance and expiry, transaction statements and PPS value. PPS Club members can also connect with our customer support team via PPS Connect**.

5. Experience the future of flying
Find out what’s playing on our award-winning KrisWorld inflight entertainment system. Curate playlists on your app and pick up right where you last left off between flights, or view your flight’s progress***.

*Subject to regulatory requirements
**This service is currently only available for registered PPS Club members with valid Singapore mobile numbers
*** This feature is available on A350 and selected Boeing 777-300ER aircrafts

Please also note that by downloading the SingaporeAir app, you agree to the terms and conditions, including the privacy policy, which can be found at http://www.singaporeair.com/en_UK/terms-conditions/ and http://www.singaporeair.com/en_UK/privacy-policy/

What’s New

Version 24.10.0

Bug fixes and performance improvements

Ratings and Reviews

4.6 out of 5
5.4K Ratings

5.4K Ratings

Sinsava ,

Customer service

I must say your customer service has gone downhill overall & totally disregard for loyal customers since 1978 at a time when Changi was built Singapore airlines was the top airlines & your reservation staff used to be polite helpful gone are those days I bought 2 tickets for my wife & self sydney delhi sydney but since my wife couldn’t travel via sydney your staff was not helpful In rerouting her ticket Akl delhi I was made to buy a fresh ticket then again her return I had to buy a new ticket del Akl do you think it’s fair would I like to travel again by your airlines? No our vacation was ruined because we both had to travel on separate flights they would not accommodate us on same flights very disappointed to see your airlines go down to that level
Regards
Sanjeeva

Ehad mi yodea ,

Shall we travel with a phonebook?

Why are we being logged off every time? Sometimes in the departure lounge. Please take note that we have to remember dozens of other passwords. So unless we carry a phonebook while travelling, there is no way we will be able to use your app on transit.

Developer Response ,

Hi there, please send us a note at sq_mobile@singaporeair.com.sg so that we can follow up. Thank you.

jashuanz ,

Terrible customer service.

Singapore airline cancelled my flights last minutes by mistake and offerred no alternative flights.

One leg was cancelled 48 hours before departure. Two legs were cancelled 3 hours before departure when my friend was in mid air, 3 hours from landing in Singapore. I had to buy new flights from Brussels to Wellington and it has costed me $6500. The original flight costed me $4200.

I called customer service, was on the phone for 3 hours. And they hung up on me. I have the recording proof and evidence of how the itinerary was cancelled by their mistake. The person on the phone blamed it on me and didn’t take responsibility to correct their mistake. I asked for a case number and a copy of transcript and recording so I can keep the records because they refuse to admin their mistake. She said she would and I haven’t not received any case number. It has been a month and a half.

I still haven’t received any apology or any refund. And it has been 1.5 months back and forth asking for refund.

My flight booking reference is RI9YEC for your internal investigation.

Terrible customer service. Will not use them again or recommend to anyone.

App Privacy

The developer, Singapore Airlines Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Search History
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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