Yatri Sathi 4+

Exceptional Late-Night Experience with Yatri Saathi at Kolkata Airport

I attempted to book an Uber three times at the airport, but each time, the driver called and canceled due to issues like estimated cash discrepancies, location confusion, or insisting on cash-only payments. Frustrated, I noticed a stand labeled "Yatri Saathi." I approached them, and the attendant took my phone number, asked for the OTP sent to me, and entered the destination details. The fare, along with an OTP to be shared with the driver, was seamlessly sent to me via SMS. The fare was 40% less than what Uber was charging, and the driver didn't cancel the ride. It felt like a blessing, especially at 2 AM at Kolkata airport when other drivers were either canceling or overcharging. I truly appreciate this government initiative and believe other states should adopt it as well. Five stars for such an excellent experience!

Much awaited app

At Howrah station people always faced difficulties in getting a prepaid taxi due to many problems such as long queues, harassment by non registered taxi drivers, unavailability of payment options other than cash, denial of service if exact change was not available, etc.

The app has helped to resolve most of these problems in a fair way.

Developer Response ,

Hi Pradeep, we’re delighted to hear that you had such a positive experience with Yatri Sathi, your satisfaction is our top priority and it’s great to see that we were able to meet your needs. Thank you for choosing Yatri Sathi. Feel free to contact us at 03344400033 or write to us at yatrisathi.support@wb.gov.in for any queries.

A must for Kolkata

We always had to stand in long Q after a tiresome journey. We faced denial of service because of Lack of Small denominations. We had to bear high temperature while standing in Q. We had to face torture of drivers while standing in Q. Now all these problems are done and dusted just because of this app. Literally It is Yatri Sathi.

A suggestion- Plz allow in app payment.

Developer Response ,

Hi there, we’re delighted to hear that you had such a positive experience with Yatri Sathi, your satisfaction is our top priority and it’s great to see that we were able to meet your needs. Thank you for choosing Yatri Sathi. Feel free to contact us at 03344400033 or write to us at yatrisathi.support@wb.gov.in for any queries.