upGrad 4+

Promises galore

They have interested heavily into marketing. The moment you check out their site or course they will haunt you with thousand promised a promising student counselling and mentoring and a whole different level of experience extra.. The moment you pay they are not bothered about anything complaints go into deaf ears and if they call back they again promise thing getting resolved in 254 hrs, which never happens. They have put a neat trick so that no one is able to rate or write a review on their app. I can’t see what I am typing because they have made the font of review white, can you. They have made the font white so you can’t see what you are typing. No review can hence go through revealing their true scharecter. I am typing blind so that some truth about them come to light

(A) NO student support or help
(B) Most content is recorded and some of it has serious glitches
(C)Live sessions are not structured and basically people come and teach without any sense of purpose or direction. I can appreciate session objectives not being met, because of excessive doubts etc but to commence without any objective and just cover something’s is not useful.
It’s a blind type so pardon the mistakes, but be warned

Future Ruiners | Not Recommended

I am a student at upGrad for an MBA global batch. I would like to strongly say that if possible, enroll with the respective university directly and not through upGrad as the portal is just a mediator who have all the control over taking fees ‘BUT’ no control over how the professors grade you or take assessments. You wont even have the opportunity to consult your assignments with the professors on a one-on-one basis before submission which leaves a lot of ground for error, loss of marks and even failure. The university tries to flunk people so they can get money in asking the student to resit and also to avoid rewarding degrees to students of foreign origin whosoever they can. The student buddies are laidback & wont respond to you even in case of emergency coz there is no direct link with them either not even a whats app number. The upGrad team is usually unhelpful and would only ask you to wait if things go south or ask you to retake till you somehow manage your assessments on your own without any direction except for TA videos. No reviews, no pre assessments, nothing. So, yea, Good Luck with that! As a topper in my UG program, doing my PG from a university through upGrad was certainly a mistake. Just hoping to get my degree this year so I do not have to worry about two years of my life getting wasted. Although, the way this is going, i think my two years are wasted in terms of money n time both

Worst experience

I am a student in upgrad. I took PG diploma course. I completed it on March of this year. Student support team is very late in responding to queries or request, i have sent a request last week, i followed up with multiple emails and i called upgrad daily(morning and night) to check about the status of my request, every time I call them, i get the same response mentioning “you will get a response with in 24 hours”. I lost my sleep because of this poor service. I asked to refund my money that I paid for masters degree that is going to start on next year April. They told me that I cont get my money back as well. Don’t join any course here, I felt really bad that after paying my hard earned money to upgrad, the service I got is the worst. I felt udemy courses are better than the courses provided in upgrad. Upgrad team called me again and again when they try to sell this course, but when it comes to the actual service, it’s very poor and delayed.

Developer Response ,

Hi Murali_shal, We regret your unpleasant experience. Our endeavor remains to keep our learners from being inconvenienced. We request you to please write to us at customercare@upgrad.com along with your registered email id and mobile number. We will help you at the earliest. Thank you.