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Star Health 4+
Customer App for Star Health
Star Health And Allied Insurance Company Limited
Designed for iPad
-
- Free
Screenshots
Description
Star Health and Allied Insurance Co Ltd, is a public listed major health insurance company in India. Our redesigned mobile app provides instant access to policy and related information to our customers, anytime, anywhere. In addition to this, the App provides comprehensive information about the various Health, Travel, and Accident related insurance products crafted to meet the needs of our customers with the ability to purchase or renew online.
Kindly revert for queries.
Other key features include:
Instant access to customer’s policies
Policy details
Locate hospitals and labs
Download tax certificate, policy documents etc.
Easy access to Wellness – to stay fit and healthy
Claim status
Biometric Authentication
Preventive Health Check-Up
Free Doctor Consultation
Medicine Delivery
Apple HealthKit integration - Starhealth syncs your data with HealthKit, so you stay in complete control of your data
What’s New
Version 2.2.5
Adding Bank accounts
Updating Contact details
Viewing earned rewards points
Bug fixes
Ratings and Reviews
Not able to book an appointment
Hi Team, I have raised this concern multiple times that I am not able to book an outpatient appointment when I click on the insured person and after that it asked for the active policy when there is option to select the speciality of doctor like paediatrician or gynaecologist. I’m not able to do it and also I’m not able to select the location so whenever I try to find any doctor I’m not able to find on the app.
Developer Response ,
Dear Ankit Bhola
We apologise for the inconvenience caused.
Kindly share the below details with app.support@starhealth.in so our team can resolve the issue at the earliest.
1. Screenshot of this issue
2. Your App Version
3. Your contact number
Stay Happy. Stay Healthy.
Team Star Health
Kindly avoid using star health’s policy
The worst experience ever… my dad got a surgery done and he was fine post surgery and the doctor discharged him… around evening 5.30pm of feb 10th discharge summary and all details was been submitted to star health…now the time is 6.45 am of feb 11th.., nothing happened till now and since he is been discharged he wont be considered as a patient here anymore nor he can’t go to home waiting since yesterday after packing all his stuff telling bye to everyone.., its been mentally pressure to him too along with the whole family… we have been trying to the customer care service team who are acting so cold.. telling technical error .. wait for 1 hour, half an hour , till 6am now its wait till 7.30 am….. is this the way they treat their policy member..?? Very pathetic… the team just want money from us., once its time to return they just treat us like nothing…. Please DO NOT CHOOSE STAR HEALTH… this is my own experience… and writing this so that there are things happening like this too…
Note: it is mandatory to give minimum of one star that is the reason for giving one star … they don’t deserve star… more than 10 years they are taking our money and when it comes to give us back they are behaving like this…
Developer Response ,
Dear Arya
We are truly sorry to hear about the negative experience you and your family had following your father's surgery. We empathize with the mental strain you have been experiencing and sincerely apologise for any additional stress caused.
Please accept our deepest apologies, we appreciate your many years of loyalty and want to ensure your future experience mirrors the quality service you should always expect from us.
Kindly share your details with support@starhealth.in so our team can resolve the issue as soon as possible.
Stay Happy. Stay Healthy.
Sincerely,
Team Star Health
Both policy and their support is disappointing
The support team has been unhelpful. My mother underwent hernia surgery in March 2024. I'm aware that surgery costs cannot be claimed within the first two years of the policy. The two-year mark will be reached in July 2024, and I'm skeptical about renewing the policy due to its disappointing terms and conditions. Since it was an emergency, we had to proceed with the hernia knot removal due to severe pain. However, the support team outright denied covering any charges. Denying surgery charges was acceptable but the medical bills, room rent, etc too were denied. You need to understand the reason why people register for insurance policies. Emergencies are unpredictable, and it's disheartening when insurance policies fail to provide necessary coverage. You've lost a customer. There's no incentive to continue paying their yearly premiums or renewing the policy. Their support team is proactively asking to submit the claim, but they're also stating that it will be rejected since these charges are not covered. Wish I could get the policy premium refund amount of 2 years paid to these unprofessional folks. Extremely disappointed!
Developer Response ,
Dear Jeet62014
We are unable to trace your policy. Please DM your query/issue with the policy/claim number and contact details via any of the DM links provided below, for us to assist you & provide further updates.
Team Star Health
https://bit.ly/SHorm
https://m.me/StarHealthSupport
App Privacy
The developer, Star Health And Allied Insurance Company Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Star Health And Allied Insurance Company Limited
- Size
- 148.9 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © Star health and Allied Insurance Company Limited (2022)
- Price
- Free