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RailMadad 4+
IR Official App for complaints
Centre for Railway Information Systems
Designed for iPad
-
- Free
Screenshots
Description
The 'RailMadad' app allows passengers to lodge complaints through Mobile APP & WEB platform and enables them to check real-time feedback on the status of redressal of their complaints.
What’s New
Version 1.1.0
in this version 2 new facilities 'freight parcel inquiry' and 'Rail Anubhav' have been added.Some issues also have been resolved like top issue.
Ratings and Reviews
Registering is almost impossible
I tried signing up twice; once with email ID and the second time with mobile No. Both the times it took so long for the OTPs to be received that I could NOT complete the process of signing up. Worst, while trying to sign up again with same email or mobile number, it’s showing “user exists” while trying to log in the App is showing “ Invalid ID”.
What’s the use of developing such Apps by using tax payers money and giving false hope to the citizens ?
The complaint service is awesome
I really don’t know how Rail Madad was working in past days, but nowadays it’s working like a charm .20 days before this review. While I was travelling on the train, I was charged pretty high, than the regular charges for food in the train. I was sure that if I complain in rail madad then I will not get any kind of resolution? But somehow, I thought that I should complain and my thinking was totally wrong. A Staff from IRCTC called me. He was very polite very professional connected me with train pantry service. Pantry staff apologised to me and refunded me total Food price. Yes, not only the excess price total price. Today, the trains AC was not working. I complained in the same way and see what in just 10 minutes of my complaining a train. Staff came to me and asked me what the issue and solve the air-conditioner problem and this time the guy was very good too. Very good Indian Railways. I’m very much happy that you guys are now serious about taking our feedbacks, but still there is little bit. Some kind of issues also present and in future, I’m pretty much sure that you guys all will solve all of those.
Time Waste
tried to signup the app by giving necessary details multiple time ,but always errror message showing “please in the details correctly” totally frustrated please invest more time while creating app. First try all the possible ways after that start launching the app. Don’t ask people to install the app if its in s prototype phase..😡🤬🤬😡
App Privacy
The developer, Centre for Railway Information Systems, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Centre for Railway Information Systems
- Size
- 94 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © CRIS 2019
- Price
- Free