Noida Metro 4+

Waste of time app, UI is not balanced.

*User Interface*
Images are blurred. Screen title going left. Not able to read properly. User interface is worst for iPhone using it on iPhone 12. This is basic thing, I didn’t talk about the functionality yet.

*Functionality*
For the functionality choosing of station from source to destination is so so so confusing. First select the source then the destination now when I tried to change my source station it is behaving weird. Don’t know what type of server or the services using that is absolutely worst or waste of time. In rainy days app does work. Can’t able to process on payment thing. Ohh yes and on payment when payment confirm it is still loading up the page. And when I try to view the ticket the developer just maximise the brightness of phone this is funny. Can’t even do proper development on the app.

*Take away from app*
I found this worst implementation of app and poor user interface. Don’t know how this even get passed by Apple developer team.

*Suggestion to other users*
Suggestion to other users don’t waste time on this app, try to buy hard ticket from the counter until unless you must required to do that so from the online. As you try to do so, you are hitting your head on a wall.

I have never encountered a more frustrating, poorly designed, and utterly useless app than the NOIDA METRO app. From start to finish, this app is a masterclass in how not to create a digital service.

**Performance:**
The app is unbelievably worst It frequently crashes and often fails to load basic information. This is inexcusable for an app meant to assist commuters.

**Functionality:**
Most of the features are either broken or completely unreliable.
Ticket booking through the app is a gamble; transactions fail more often than they succeed, and refunds are a distant dream.

**Customer Support:**
Good luck trying to get help. The customer support is non-existent. Emails go unanswered, and there’s no help to be found within the app. It’s as if the developers have abandoned it entirely.

**Overall Experience:**
The NOIDA METRO app is a disaster in every aspect. It’s an embarrassment and a disservice to the commuters . If you’re thinking about downloading this app, save yourself the headache and don’t bother. It’s a complete waste of time and data.

Booking ticket from this app is really a headache and frustrating thing.

Firstly this app never gets clicked on one time for quick booking and book ticket app.

Secondly if someone doesnt uses the app for 10 days dont know the quick booking and book ticket option never ever works. The user has to logout and re login in the application to book a ticket. Really a irritating and frustrating thing. Please take some lesson from dmrc and upgrade your app accordingly.