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ACT Fibernet 4+
Atria Convergence Technologies Private Limited
Designed for iPhone
-
- Free
iPhone Screenshots
Description
Book connection, pay bill, raise tickets, get bundled OTTs, track usage and do much more on the ACT Fibernet app
ACT Fibernet App, decked up this time to enable you to experience all the advantages available-
Looking for new connection? Have a look at our plans & subscribe for a new connection through the app
Want to pay bill? Use the ACT Fibernet app to download & pay your bill and track your bill trends
Need help? Raise & track tickets or chat with our agents via the ACT Fibernet chatbot
Want free OTTs? Take a look at our OTT bundled plans and upgrade through the app
Check out the wifi analyser to track signal strength, optimize your router and find the best spot to place router in your home
What’s New
Version 5.0.5
All new ACT Fibernet App, One-stop solution for all your broadband needs from buying to managing connection is now here with exciting new features
• Effortless Ticketing: Raise and manage tickets with ease
• Enhanced Support: Access instant support with our NLP based chatbot
• Convenient Bill Payments: Pay your bills hassle-free
• Exclusive Offers: Explore new and exciting offers just for you
Ratings and Reviews
Worst service provider
This is the worst service provider. They promise 200MB speed but you hardly get 10mb speed. There is frequent disruption in connection and they don’t have basic level of service to change the batteries of their connection hubs which don’t work when power is down - like I have battery back up at home when the power is down but i cannot get Internet as the hub does not have power back as the discharged batteries are never replaced despite multiple tickets. Fed up with this I had requested disconnection immediately after renewing connection for one additional year. To my surprise my refund has not been processed even after 5 months. Every time I raise a ticket they taken impulse and tell me that it will be resolved and the ticket is closed without any resolution the ver next day
Please not take act connection
Harassment and agony comes free with the service which never works
I unfortunately took the poor service they provide in June 2018 and asked them to immediately stop it during the same month. They discontinued the service but kept on calling me again and again from private numbers at almost any time of the day asking me to take the service again. I have sent multiple emails to ask them to stop calling me. They were supposed to give me a refund on my name which i have not received till date and they claim they have sent the cheque. I have never signed any kind of cheque from ACT fibernet. I moved from the address almost 8 months ago and now it has come to my notice that they have re continued my account, on my number, using my details at the same address and they have been sending me emails regarding the amount. I have never given any consent to start the service again and they would require my signatures to do that which i have not ever given. So i want to complain for three items: Mental harrassment and agony caused to deal with ACT fbernet representatives on multiple phonecalls and emails. Not having received any of the promised refund till date. Restarting the service using my accout details to a third party without my consent I have also lodged a file in consumer forum.
Do not ever ever take service from these fraud cheaters.
Worst customer Service. They don’t care.
I have been using act fibernet for more than 7 years now when it was called Beam in Hyderabad. Day by day the service is getting worse. I raised a complaint and they took two days to fix it and I did not have internet connectivity. They charged late payment fees in my bill from previous month which is ok but they did not mention before hand. Since I did not have internet connection for two days, they should waive that bill for two days. After raising a complaint and contacting customer service which took more than 10 minutes to get hold off on call, they say if you don’t have connectivity for more than 72 hours then only we will refund, otherwise the customer should ask.. what sort of logic is this..This is straight forward cheating..taking money for the service you have not provided. When asked the same the rude customer service rep hung up on me and did not bother to call back. I can’t see my ticket status and the app keeps showing me to pay bill before accessing the customer service. What sort of genius will come up with this logic. Anyhow you are suspending the service, then why bother to restrict customer service access. Stop taking your loyal customers for granted. Hope you guys change and become better at serving your customers.
Developer Response ,
Hi Rohit, We sincerely apologize for the inconvenience caused. Please share your contact or account number along with your city and we will get in touch with you.
App Privacy
The developer, Atria Convergence Technologies Private Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Atria Convergence Technologies Private Limited
- Size
- 123 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Atria Convergence Technologies Ltd
- Price
- Free