Lord's 12+

Great to have all my tickets in one place.

As the ground is cashless, shame I can’t use the app to pay for food and drink. And let my guests use my app to pay for their drinks on my bill!

A decent app but don’t rely on it for your ticket info. Print your ticket out from the e-Mail Lords send you so you get fuller seating information. Our app tickets showed our seats as being in block 8. No one at Lords knew where that was. Eventually, after being directed around the ground completely twice, a steward told us the app was using outdated numbers and that letters of the alphabet were now used to indicate the seating areas. Block 8 is now PP. our printed tickets showed that. The app tickets didn’t.

It should be easy to get things like that right. Frustration and needless delay owing to our relying on something that should have been reliable.

Elsewhere, the app gives useful information, and offers the promise of great facility for those visiting Lords often.

A day at Lords with a full house has an incomparable atmosphere which overcomes most annoyances. However the zero choice on seat allocation, leg room, outrageous distance from the wicket, no protection from the sun, have tested the point of visiting Lords to the limit. It has become a physically uncomfortable, visually frustrating, unhealthy day out at an exploitatively high cost.
Please ask your marketing director to spend the whole day in the upper level Compton stand, row r, seat 95 and if they can walk at the end of the day and give any coherent summary of the cricket not derived from the giant screen, I will buy a ticket again next year.
PS check the sun and wind situation first or they may not return.