BetMGM Sports Betting & Casino 17+

They layout is nice & simple to use. Very intuitive. First bet bonuses given instantly after qualifying bet was settled so that was nice as some places take up to a week to give you the bonus. But my word is the logging out thing an issue. Open the app, log in, build a bet up, go to look at bet, for some reason have to log in again, go to deposit money for the bet, put amount in and press submit “you have to log in first”, get frustrated, close the app, calm down and open the app again, log in. Please just let us use Face ID and don’t make me log in every time I press a button. Other than that no complaints.

Thank you for your feedback - We are honoured to hear that you are enjoying our app! We always try to optimize our systems for customers, If you have any more suggestions to help us improve, please contact our 24/7 customer support team at 'support@betmgm.co.uk' - Your feedback as a valued customer is appreciated! Regards, BetMGM.

Won some money on betting on horses, simple and easy layout so that’s good, casino is very poor, if you like slots I’d stay away from this one, first off, got the welcome off of 100 free spins and won £2.80 off 100 spins, wasn’t impressed by that, then deposited more and started playing slots, I’ve won decent amounts from other sites, this one seems to have very low payout odds, first game I played lost £20 in 5 mins and didn’t get a single win, not even 20p so that was bad, feature wins are very low payout too, hit a few features at 60p spins, and maybe won a couple of quid each time, final straw before deleting was playing a blitz game, spent £40 playing finally hit a feature spin at 60p spins again, 8 free spins with 5x wilds, didn’t get any wilds and won 60p. Why make feature spins so hard to get then payout so small it’s not even worth the punt?? Closed my account and deleted app after that, it’s not worth the risk versus the payout to play on this site, it is the worst slots site I’ve ever played on, I only joined for the free 100 spins but after giving it a shot, really not worth it at all, and I know any slots is a risk as it’s random payouts but surely features should be a minimum 25x you stake payout to make it actually worth playing your money, getting your stake back is a joke to be honest, play at your own risk but be warned, high risk, low to nothing payout on slots.

Thank you for reaching out to us! Please be reassured that we are a fully licensed casino and follow very strict regulations to ensure fairness to everyone, you have the same chance to win with us as you do on any other gaming site. The games are operated by random number generators, this means that the outcome of every round is completely random, and we are unable to control the outcome of the games. We hope this explanation helps, however if you would like to read more about this, please check out this link https://help.betmgm.co.uk/hc/en-gb/articles/12190538136722-What-is-RTP to our HelpCentre for more information.

Overall I’m pleased, the layout is pleasant to look at and it’s easy to navigate. Put my qualifying bet on for the welcome bonus (which won, yay). The welcome bonus appeared immediately and then became accessible when the bet settled. And when I withdrew my winnings they appeared in my account pretty quickly. The reason I give 4 stars is I have to log in again everytime I go onto the app and sometimes I’m jumping across several betting/odds apps and when I come back I keep having to log in. And my other complaint would be the app does seem to crash from time to time. I was using a free bet but the app crashed and when I got back on the selection I wanted to add to my accumulator had started and because it counted as in play I couldn’t add it to my free bet selection. And another example is at the time of writing this review the app is giving me an error message and will not let me log back in at the moment. If those two issues could be fixed I would happily rectify this review and add an extra star to make it a perfect 5*.

Thank you for your feedback - We are honoured to hear that you are enjoying our app! We always try to optimize our systems for customers, If you have any suggestions to help us improve, please contact our 24/7 customer support team at 'support@betmgm.co.uk' - Any feedback from you as a valued customer is appreciated! Regards, BetMGM.