nextbike 4+

nextbike

    • Free

Screenshots

Description

Forgot your bike, miss the bus, flat tire? Find a nextbike near you with the nextbike app and start cycling right away - available at any hour and with just a few easy steps.

To hire a bike, simply select it, scan the QR code or enter the bike number - then off you go! You can return the bike at one of our stations or anywhere in the Flexzone. Our app provides you with everything you need at a glance. You can easily find the right return location with the map function or manage your customer account. You can also use the app to redeem vouchers, discover news, give feedback, or contact our customer service.

With your account, you can use nextbikes in over 300 locations throughout Europe including KVB-Rad in Cologne, WienMobil Rad in Vienna, Stadtrad Innsbruck, Styr & Ställ in Götheburg, nextbike Berlin, and many more. You can see whether your city is included using the map function in the app or find all the cities with a nextbike system on our website at www.nextbike.de.

What’s New

Version v4.10.6

The nextbike app is regularly updated by us. Our goal is to improve the app continuously and to provide you with an optimal user experience. In this update we have therefore made the following changes:
- Fix service case label on rental history being cut off
- Minor improvements under the hood
Do you like our app? Rate us, please! Your feedback makes the difference and helps our developers to improve the app continuously.

Ratings and Reviews

4.6 out of 5
3.6K Ratings

3.6K Ratings

Vladislav Herasymenko ,

Thank you for the best bikes in Prague

I very rarely leave reviews, but this company truly deserves one. Firstly, I ride for 30 minutes a day for free on wonderful bikes with a comfortable seating position and soft tires, unlike the competitors. The rental price is very reasonable. Riding their bikes brings me great pleasure. A huge advantage is that renting a bike doesn’t require a lot of unnecessary actions, unlike the competitors. As for the drawbacks, I can only note the outdated interface and payment methods. Once, I had a debt and wanted to pay it off, but I couldn’t find a payment option and had to contact support. Additionally, most bikes are located in the city center since almost no one wants to ride uphill. I would be very happy if the bikes were more frequently distributed throughout the city.

anna13303 ,

They don’t care about customers

The app is designed so you can’t really be sure by anything. Got charged for parking the bike in the wrong area. How was I supposed to know? When you park the bike in the wrong area it only shows the bikes name, and when u park it in the right area it also shows the stations name. And after 5 minutes it gives you a notification, that you parked wrong and that they are charging you a fee. You can relend it and repark it, and they will delete the fee, but how are you supposed to know? Oh yea it written in the conditions on the web. Is it so hard to do a pop up telling u that u parked wrong? Or even write in the notification with the fee, that you can repark it?? Also even the map is designed so that it’s easy to mistake a station for a bike. When I called support and I told them my side of the story, they only reimbursed me for half of the fee. I get that they get fees from the city, because people park in the wrong spots, but I feel like its also the only way the make money, because the app is designed to fool you. I will be switching to Rekola only now, they actually notify you, when you accidentally park in the wrong area, before they charge you :)

gum•core ,

Great with a few concerns, active support

The app and service are great for the most part, but some technical “nightmares” can arise. Despite non 24/7 call center, the support is very reactive even out of business times, when issue reported from the app. My main concern right now is the fact that the “Start reservation” button linked to my PREVIOUS rented bike is jumping on my screen when I’m about to rent a new one. So yesterday, I tried to push on the QR scan button to rent a bike next to me, but the above mentioned button came in and I accidentally unlocked my previous bike, remotely! Then there’s no way to lock it again, since it’s a mechanical process. And you are responsible in case of theft or damages at that time. Please, developers, fix this issue! Thanks. Seems to me we shouldn’t be able to unlock a bike remotely at anytime anyway… Or is there a use case for that?

UPDATE: Reinstalling the app solved the problem I reported above. :-) Still, is there a reason to keep that “remote unlocking” feature in the app?

App Privacy

The developer, nextbike, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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